Windows 10: I cannot login to the Microsoft Store app

coldtrain6989XD · Feb 13, 2024

I have been having trouble signing in on my desktop and it keeps giving me an error. I already tried reinstall ms store , resetting cache and etc but nothing is working

:)

Subhash Boipai · Feb 13, 2024

microsoft app store

How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.

sam02 · Feb 13, 2024

App store and Microsoft account

You need Gmail account to access play store likewise you need Microsoft account to access Microsoft Account. Though there is some work around but i would suggest you to Change your Password to something much less complicated but Strong.
Click to expand...

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

PeterStrong · Feb 13, 2024

can't login to Store app

Hi,

Thank you posting on Microsoft Community.

I would suggest you to provide some information to help you better.

Are you facing this issue in Local account or the Microsoft account?

Did you make any changes prior to this issue?

Note: You need a Microsoft account for the Windows Store to download and install and work properly. So you may have logged your system to Microsoft account but you need to login to Microsoft account in the Store also to get full access.

If it not working then try with the below steps and check if helps.

Step 1: Sign out from the current user account and login to Admin account which has a Microsoft account linked
and check.

Note: Install all the pending updates and check restarting the machine.

If still the issue persists check with next method.

Step 2: Try a Windows store resetting.

1. Press Windows + R key.

2. Type wsreset and hit Enter.

Windows store will reset and start.

Keep us informed if the issue is resolved. We are glad to help you further.
Click to expand...

When I run 'wsreset' I get the message that 'I need a new app for this'

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