Windows 10: I cannot open a Word document attached to any email that I receive

I cannot open a Word document attached to any email that I receive

:)

 

Cannot open WORD of EXCEL email attachments

• Since switch to Windows 10 from 7 I have not been able to open Word or Excel docs that are attached to emails.
• I get 'This file is corrupt and cannot be opened' or Word experienced an error trying to open this file'
• I cannot save these files although jpeg files can be opened
• I use Windows Live Mail, NHSmail (a secure NHS system) and also TalkTalk webmail for an old Tiscali address
• I have tried DCOMCNFG procedure but this does not change any settings as they are already in the recommended setting
• If I attach a document (Word or Excel) to my own email and then try to open the document (from the e-mail) before sending it the computer comes up with the error statements in 2 above
• The only way around this is if I forward a received email (with attachment) to a friend who then opens the attachment and saves it to memory stick. If I then plug the stick into my computer I can open the document and save it to my computer.
• Please help, I've already wasted a day!

 

Opening Word attachments to emails with Microsoft 10

Since I upgraded to Windows 10 I cannot open Word documents attached to emails. I tried the suggestion of going to Control Panel, Office and doing an online repair, but the attachments still do not open. I am able to look at attachments to emails on my
Iphone, so I know there is no problems with the Word files being sent. This just started when I changed to Windows 10.

Any suggestions?

 

I am trying to email a word document to myself.

I would suggest you cancel everything open and start fresh using just these steps:

• Open your Mail app or website
• Click the New button and write a new email message with your address in the To line
• Click the Attachment paperclip button and select your Word file to attach
• Click Send