Windows 10: I cannot open the Asphalt 9 today due to game update?

I have downloaded the latest version in Microsoft store today but could not get into the game successfully. I am using window 10. When I clicked start playing in Microsoft store and then the "Gameloft 20 years" with black colour background screen displayed. After a while, the screen disappeared. The game has been uninstalled and then installed again but in vain. Please advise how to get into the game. Thanks!

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asphalt 9 game closes itself as soon as it is opened

i have installed and reinstalled asphalt 9 game but it closes as soon as it is opened.

first the logo of gameloft comes then it turns black and then it closes itself.

please help

 

Asphalt 9 crashes

I downloaded Asphalt 9 today on Windows 10 and the game crashes like after 5 seconds, it displays the gameloft logo and crashes. Please help how to fix it. Thanks.

 

asphalt 9 game closes itself as soon as it is opened

Have you tried lowering your screen resolution to see if the game launches?

How much free space do you have on the drive?

Could you confirm if this also happens in the default Administrator account?

Open Start

Type: cmd

Right click CMD

Click Run as administrator

At the command prompt, type:

net user administrator /active:yes

Hit Enter

Close command prompt, restart, then try signing into the Administrator account.

Do you have the latest cumulative updates for Windows 10 1803 installed?

Open Start > Settings > Apps > Apps & features

Scroll down to asphalt 9

Select it

Click Advanced options

Click Reset

Restart

Check the Store for updates

If that does not work...

download the following utility and use it to remove asphalt 9:

https://gallery.technet.microsoft.com/scriptcen...