Windows 10: I cannot reinstall my audio driver and have tried several times

I have a Lenovo and am using Windows 10. I couldn't hear anything no matter what I did, I uninstalled my audio driver and when I tried reinstalling it, it would not reinstall. I 've gone onto the Lenovo website and typed in my SN, got the option to reinstall the driver, restarted the computer. I've done this several times and each time it does not work. What else can I do? I called Tech support and was told to take the laptop to Best Buy!

:)

 

Dolby Audio driver

Hi Joseph,

Thank you for posting in Microsoft Community and being a part of Windows 10.

Do let us know the following to assist you better with this issue:

• What is the complete error message of this issue?
• When are you facing this issue with the drivers?
• Have you installed all the latest drivers from the manufacturer's website for current operating system?

I suggest you to uninstall the existing Audio drivers, download the latest drivers for your device and check if it helps.

Step 1: Uninstall the Audio driver.

Steps:

• Press Windows + X keys from the keyboard, click on Device Manager.
• Expand Audio inputs and outputs, right click on the driver and click on
  Uninstall.

Step 2: I suggest you to manually install the latest audio drivers and check.

Download the latest drivers from: Lenovo Support for g500

Select the driver and operating system to download.

Refer to the article by Andre Da Costa to install the latest driver:

How to: Install and Update drivers in Windows 10

Hope it helps. Get back to us with the required information and updated status of this issue for further assistance.

 

Dolby audio driver cant start after upgrade to windows 10

Hi,

Thank you for posting your query on Microsoft Community.

I would suggest you to reinstall your Audio drivers from the Manufacturer's website in Compatibility mode.

Follow the steps to uninstall and reinstall the driver.

• Press Windows key + R key. Type "devmgmt.msc" and click Enter.
• Expand the Sound, Video and game controllers.
• Double-click on the Sound card.
• In Properties, go to Drivers Tab and click on Uninstall.
• Reinstall your audio driver from Manufacturer's Website in Compatibility mode.
• Restart your system

Hope this helps. Please respond if you have further related queries.

Regards,

 

Windows 10 Reinstall Flawed Realtek High Definition Audio Driver Automatically after Shut Down

Same issue , same type of audio crash possibly caused by a Windows update to 1607. Uninstalling the drivers in device manager doesn't help -it just reinstalls. The rollback option is greyed out and can't be selected. Reinstalling the audio driver from the
manufacturer does not help either (ASUS T100HA). Reinstalling Realtek audio drivers (latest Win 10) was a no go.

The suggested hide/show troubleshooter does not show any audio drivers in the listing so was no help in my instance.

Stumped. Any other suggestions?

...Glenn