Windows 10: I cannot remote into my home pc using using my microsoft account on home network

when I try to connect, it asks me for my microsoft account password, but it won't accept it. I have tested by signing in online - I can connect from my other pc Win 10 no sign on prompt but my new Win 11 laptop I can't. What am I missing?

:)

 

How to remove "HP Connected Remote" as a sign in account ?

Hi Dave,

Thank you for writing your query in Microsoft Community.

• 
  Is your computer connected to a domain network?
  

HP Connected Remote is an app that comes preinstalled on select Windows HP computers. I would suggest you to follow the below steps and check if it resolves this issue.

• On the Windows 10 Start screen, type hp connected remote.
• Click HP Connected Remote from the Apps search results.
• Click Settings, and make sure Enable HP Connected Remote is turned On.

Reply us back with the status of this issue. We will be glad to assist you.

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Remote Desktop through different network

Hello,

I'm trying to use Microsoft RD to connect to my home PC remotely.

It all works when making a connection on the same network, but when I try to connect from a different network I always some sort of an error message.

I'll mention that I CAN connect remotely using the Chrome Remote Desktop.

On the PC I'm trying to connect to, I have:

• purchased Windows 11 Professional
  
• downloaded RD client from the Microsoft store
  
• enabled remote connection in Settings (Settings->System->Remote Desktop->Enable, then added my email address under Remote Desktop users)
  
• In the firewall settings, I enabled Remote Desktop, both on private and public networks
  
• set up port forwarding from port 3389 to my local IP address (screenshot attached, I may have done something wrong...)
  

I have tried to connect by 3 different ways:

1. Microsoft Remote Desktop (Apple Store app) on my Mac
   
2. Microsoft Remote Desktop (Microsoft Store app) on another PC
   
3. Remote Desktop Connection (built-in app on PCs) on another PC
   

• In attempt 1, I tried in two ways:
  
  Writing down in "PC name" the public IP - I get error message 0x204: "We couldn't connect to the remote PC. Make sure the PC is turned on and connected to the network, and that remote access is enabled."
  
  OR Writing down in "PC name" the local IP, and writing the public IP under gateway - I get error message 0x300005f: "An error occurred while communicating with the Remote Desktop Gateway. If this keeps happening, contact your network administrator for assistance".
  

• In attempt 2, I tried in two ways:
  
  Writing down in "PC name" the public IP - I get error message 0x516: "You have been disconnected because another connection was made to the remote PC",
  
  OR Writing down in "PC name" the local IP, and writing the public IP under gateway - I get error message 0x50331743: "Something went wrong when we tried to connect. If this keeps happening, ask your admin or tech support for help".
  

• In attempt 3, I get the following error message (don't see any number):
  
  "Remote Desktop can't connect to the remote computer for one of these reasons:
  
  1) Renote access to the server is not enabled
  
  2) The remote computer is turned off
  
  3) The remote computer is not available on the network
  
  Make sure the remote computer is turned on and connected to the network, and that remote access is enabled
  

I would really appreciate if someone could help me with this issue, as I have been trying to find out the reason for it for over a year and still don't know what the problem is.

Thank you very much.