Windows 10: I cannot see sent emails on my MAIL app.

I cannot see sent emails on my MAIL app. How can I fix that?

:)

 

Mail app not displaying sent emails in folder


I've added an IMAP account provided by an institutional server (****@fidas.org). I've checked that sent items are stored correctly when working on Windows Live Mail or from webmail.



This is not the case with the new Windows 10 metro mail app, sent emails don't show in any of the sent folders I've created.



I've been struggling with the issue for quite a long time. My mail provider does not know where the issue might be. I believe it is somehow related to the name the windows mail app gives to the folder for sent items. If I knew the exact name of that folder I could create a folder with that name through the webmail page and finally have all of my devices properly sync.

I've talked to the technical service and they adviced me to switch to another mail provider app. I would prefer not to do that because I like the integration with People and other windows apps.



Thank you.

 

Sent email content not showing in Windows Mail

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern as you are unable to see the Email in the sent box on the Mail App.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed? (Type winver
  in Windows search/Run command)
• What is the Version of Mail app installed on the PC?
• Could you please check if there are any emails moving to Spam?
• Do you see the emails in sent box, while accessing Gmail using a browser?

Let’s try a couple of troubleshooting steps and see if we can fix the issue.



Method 1: Update Mail App

If you are using an older version of Mail app, we would suggest you to update Mail app to version 16005.12827.20400.0 and check.

1. Open Microsoft Store and click on three dots from the top left corner.
   
2. Select Downloads and Update and click on Get Updates.
   
3. Select Mail and Calendar app from the list and update.
   
4. Restart the PC and check.
   

Method 2: Reset the app



Try resetting the app using the troubleshooter. Refer the article
Fix problems with apps from Microsoft Store



Method 2: Re-configure the email



We would suggest you to re-configure Gmail in Mail app as an IMAP/POP account. Refer the articles
Delete an email account from Mail and Calendar
apps and Set up email
in the Mail app for Windows 10



In addition, you can also provide feedback using the
Feedback Hub app on Windows 10, so
that our engineering team can look into this.



Let us know the results. If the issue persists, we will certainly assist you further.



Aditya Roy

Microsoft Community – Moderator

 

Issue with Mail app Sent Items

Using the default Mail app, I checked my 'Sent Items' and all mails since the start of the month show as sent but the date / time they were sent shows as: 'Sending...' when first clicked on, then that changes to: 'Still working on it..' after 60 seconds or so.

Older Sent Items show OK, everything up to the start of this month has the time / date the mail was sent. I've contacted some of the mail recipients and most have received the emails, one or two haven't but I can't tell from checking Mail > Sent Items.

I've deleted and recreated the accounts in the Mail app but same issue, mail looks to have sent but shows 'Still working on it...' for the date / time is was sent