Windows 10: I cannot sign in with onedrive on my laptop but can in browser. Tried all online help.

I cannot sign in with onedrive on my laptop. It either says there is an error and "fix it" correctly takes me to my files in a browser, or says there is a problem, "try again later". I did the reset commands and removed the onedrive default settings as instructed. I have rebotted after each attempt. I still cannot sign on and get the same errors. What else can I try? By the way, some of the info suggests onedrive will reinstall and ask for local folder designation - never seen it.

:)

 

signing into onedrive

Hi JoelDavial,

Thank you for writing to Microsoft Community Forums.

I understand that you are unable to sign in to OneDrive on your Surface Pro. We do have a dedicated team, which supports issue related to OneDrive. Meanwhile you can try the following steps and check if that helps.

I would suggest you to check if you are able to login to
OneDrive
website. If you are able to login to the website, then please try downloading the
latest version of OneDrive
and check if that helps.

However, if the issue persist I would suggest you to contact OneDrive support team. You can follow the steps below to contact the OneDrive support team.

Sign in to OneDrive.com from any browser, click the '?' help icon on the top banner of the page and select
Email OneDrive support. Submit your question and follow the prompts to request support.

Thanks,

Suman.B

Microsoft Community - Moderator

 

Sync files in OneDrive from one laptop to another laptop

Hi,



Thank you for writing to Microsoft Community Forums.



We understand that you want to sync files in OneDrive from old laptop to a new laptop. Since you have already signed in to the OneDrive app, I suggest you to refer the section
If you already have an account signed in to OneDrive in the article

Sync files with the OneDrive sync client in Windows.



If the issue persists, I suggest you to get in touch with the OneDrive support team. Follow the below steps to contact the OneDrive support team.



Sign in to OneDrive.com from any browser, click the ‘?’ help icon on the top banner of the page and select
Email OneDrive support. Submit your question and follow the prompts to request support.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Unable to find photographs in OneDrive

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that you are unable to see the Photographs that are uploaded in OneDrive. I suggest you to follow the steps mentioned below and check if you are able to find the files:

1. Login to
   https://onedirve.live.com with your Microsoft account.
   
2. Check for the folders or files that are uploaded.
   

If you are unable to find the photographs, I suggest you to get in touch with the OneDrive support team.

Sign in to OneDrive.com from any browser, click the ‘?’ help icon on the top banner of the page and select
Email OneDrive support. Submit your question and follow the prompts to request support.

Hope it helps.

Nikhar Khare

Microsoft Community - Moderator