Windows 10: I cannot sign into any microsoft account, or update my PC on any user.

Discus and support I cannot sign into any microsoft account, or update my PC on any user. in Windows Hello & Lockscreen to solve the problem; For windows store, it was originally 0x8004886a, now 0x80860010Not sure what caused it. It may have happened after updating my ethernet adapter... Discussion in 'Windows Hello & Lockscreen' started by LucasDick1, Jul 2, 2021.

  1. I cannot sign into any microsoft account, or update my PC on any user.


    For windows store, it was originally 0x8004886a, now 0x80860010Not sure what caused it. It may have happened after updating my ethernet adapter drivers, but rolling them back didn't do anything. I've tried all options I could find; group policy, registry, troubleshooters, creating a new user and seeing if it fixes anything, but none of them have worked. Images of my issue:https://i.imgur.com/51E36e7.pnghttps://i.imgur.com/wO5tFrc.pngLucas

    :)
     
    LucasDick1, Jul 2, 2021
    #1

  2. sign into microsoft account glitch

    Hi Micheal,

    Welcome to Microsoft Community.

    • Is this the only account on the computer?
    • Was this account upgraded from previous version of Windows?

    It looks like you are using a local account. I suggest you follow these steps:

    • Click on search in taskbar and type account.
    • Click on Accounts.
    • Now, under Your account, click on Sign in with Microsoft account instead.
    • Enter your Local account password for confirmation and then follow the screen instruction.
    • Enter User name credentials for your the new Microsoft account and click OK.

    Hope this helps.

    Regards
     
    Waseemulla S, Jul 2, 2021
    #2
  3. Microsoft account Sign in option under user account is not working

    Hi NAvneet.

    Many thanks for your help. But this didn't work.

    Should I try the below procedure. Someone has suggested this method to similar query in other thread. Pls suggest:

    Please follow the steps to enable the build in administrator and check if it helps:

    • Use the power button on the sign-in screen to Shift+Restart. This will take you to the recovery boot menu.
    • Click Troubleshoot, Advanced options, Startup settings. When given the choice of startup options, try booting the PC in
      Safe Mode with Command Prompt. If you can’t get there, skip to the next major step.
      • If you can get to a CMD window, enable the built-in administrator account:

        net user administrator /active:yes
      • Then restart and sign-in as the Administrator account.
      • Once in the Administrator account, open Regedit
        and go to the following key:

        HKEY_USERS\.DEFAULT\Software\Microsoft\IdentityCRL\StoredIdentities
      • Save a backup of the key: Export the StoredIdentities key to a .REG file on the desktop.
      • Then continue with step 4 below.
    • Use boot media to access the recovery command prompt.
      • Start Regedit.
      • Select the HKEY_USERS key.
      • Click File, Load Hive. and go up in the file system to This PC. Then browse to this file and then click Open:

        C:\Windows\System32\config\DEFAULT
      • When prompted, name it “def”
      • Select this key:

        HKEY_USERS\def\Software\Microsoft\IdentityCRL\StoredIdentities
      • Save a backup of the key: Export the StoredIdentities key to a .REG file on the C:\ drive.
    • Find the subkey under StoredIdentities that matches the name of the Microsoft Account.
    • Delete the key.
    • If you loaded the offline registry hive, go back up in the tree on the left and select “def”. Then click File,
      Unload hive. This option will only be available if “def” is selected.
    • Restart the PC and test sign-in.
    • Once done, you may need to Verify the account in Settings, Accounts in order for it to be fully usable in Windows again.
    • If you used the built-in Administrator account to resolve the issue, please return it to the default disabled state to help keep the Computer secure. To do so follow the steps:
      net user administrator /active:no
    Please create a new administrator account using the Microsoft Account and check.
     
    Shobhitjain2005, Jul 2, 2021
    #3
  4. I cannot sign into any microsoft account, or update my PC on any user.

    sign in a user admin Microsoft account

    Hello,

    When you add an account on your PC in Windows, it will be a standard user account by default. As an initial troubleshooting step, we need to make sure if the changes you made is applied. Here's how to
    determine Account Type of users in User Accounts:

    Note: You must be signed in as an administrator to be able do this option. You can use the same account you use to changed the account type of the other user account.

    1. Open the Control Panel (icons view), and click/tap on the User Accounts icon.
    2. Click/tap on the Manage another account link.
    3. Look under the user name in each box with the user's account picture.
    • If you see Administrator under the user name, then the account is an administrator.
    • If you don't see Administrator under the user name, then the account is a standard user.

    Let me know how it goes.
     
    Melowin Mar, Jul 2, 2021
    #4
Thema:

I cannot sign into any microsoft account, or update my PC on any user.

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