Windows 10: I cannot sign into my only administrator account

Discus and support I cannot sign into my only administrator account in Windows Hello & Lockscreen to solve the problem; I don't know if its an update or not but when I try to sign into my admin account it doesn't say "use pin" or "use password". it just says sign in.... Discussion in 'Windows Hello & Lockscreen' started by DaPooh1, Jul 7, 2021.

  1. DaPooh1 Win User

    I cannot sign into my only administrator account


    I don't know if its an update or not but when I try to sign into my admin account it doesn't say "use pin" or "use password". it just says sign in. when i click sign in it tells me to sign into my Microsoft account. when I try to sign in it tells me to create a pin because i didn't have one and only used password but it says "something went wrong" when I click next. it has a skip option but when I try to skip it restarts the computer and I have to do it again and again. please help asap.

    :)
     
    DaPooh1, Jul 7, 2021
    #1
  2. Tariqfoa Win User

    Sign in with a Microsoft account instead. Administrator account

    I have Windows 10 Pro since its release. Today, I decided to switch the email account for the computer administrator account. The following steps outline the sequence of events;

    1. I logged in as a local account.
    2. Clicked on Sign in with a Microsoft account instead
    3. Followed the steps prompted. I entered my email of choice and the corrected password, then verified through the authenticator app.
    4. I was asked to enter the password again, and now I am getting an error message that the password is incorrect
      but the password is correct 100%
    5. Researched possible solutions
      • Used the English (United States) keyboard
      • Used on-screen keyboard
      • Reverting to Windows 7 is not possible as I never had it on my laptop
      • Reset my password
        • Nth worked
    Please help me sign to my email account on this computer as an administrator


     
    Tariqfoa, Jul 7, 2021
    #2
  3. Deleting an administrator account

    Hi Imat,

    Kindly follow the steps below to resolve this concern:

    Step 1: Remove pin from your administrator account. Here's how:

    • Log in the administrator account.
    • Go to Settings.
    • Select Accounts.
    • Go to Sign-in options.
    • Under PIN, click on Remove.
    • Tap Remove to confirm.
    • Type in your administrator password to verify.
    • Hit OK.

    Step 2: Make your local account as an administrator account by following the steps below:

    • Log in your local account.
    • Go to Settings.
    • Select Accounts.
    • Go to Family & other people.
    • Select Change account type.
    • Under Account type, select Administrator.
    • Hit OK.
    • Restart your computer and sign in with your administrator account.

    Step 3: Remove the old administrator account. Please follow the steps below:

    • Log in the new administrator account.
    • Go to Settings.
    • Select Accounts.
    • Go to Family & other people.
    • Click on the admin account you want to remove and hit Remove button.
    • When you see a confirmation dialog, select Delete account and data.

    Hope this information helps. In case you need further assistance, kindly reply to us.
     
    Charianne Per, Jul 7, 2021
    #3
  4. angus Win User

    I cannot sign into my only administrator account

    Settings can't be opened using the built-in administrator account


    Hello,
    Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
    I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
    I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
    Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
    I can access settings in Safe Mode but this will not allow me to create a new account.
    Any help/suggestions will be greatly appreciated.
    Cheers
     
    angus, Jul 7, 2021
    #4
Thema:

I cannot sign into my only administrator account

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