Windows 10: I cannot sign into the blue screen on my Microsoft when loading up my computer.

Discus and support I cannot sign into the blue screen on my Microsoft when loading up my computer. in Windows 10 Drivers and Hardware to solve the problem; https://answers.microsoft.com/en-us/windows/forum/all/is-the-password-for-your-microsoft-account-on-the/b45df321-c983-40b9-aa28-676b254eeb32I was able... Discussion in 'Windows 10 Drivers and Hardware' started by Jonathan489, Mar 11, 2025.

  1. JONATHAN489
    Jonathan489 Win User

    I cannot sign into the blue screen on my Microsoft when loading up my computer.


    https://answers.microsoft.com/en-us/windows/forum/all/is-the-password-for-your-microsoft-account-on-the/b45df321-c983-40b9-aa28-676b254eeb32I was able to find someone who was having the same problem I am but at the end of the post they just said they fixed it and not how could anyone explain to me the steps I need to take to get past this. I have reset my password on the Microsoft website on my phone but that is not working on my computer.

    :)
     
    Jonathan489, Mar 11, 2025
    #1
  2. COTTONBALL
    cottonball Win User

    Laptop loads to Windows 10 logo then blue screen and shuts off

    shadowthefire,

    What brand/model laptop is this?

    Try the following:

    Step 1: Make sure the computer is shut down, and press the Power Button to turn the computer on.

    Step 2: As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off again.

    Step 3: Repeat this process 2 or 3 times until you see the following on the screen: Preparing Automatic Repair
    Let the computer boot to the Automatic Repair screen.

    Step 4: The next screen (blue) goes to: Choose Account to continue
    Select your account, enter your Password, and press: Continue

    Step 5: A Diagnosing your PC screen appears, and it takes you to the screen for: Automatic Repair

    Step 6: Here you can click Restart, or, Advanced Options
    Step 6.1: Select: Restart

    Allow the computer to go through the routine, and see if it solves the issue.

    If the problem still exists, go back to Step 1 through Step 6.

    Step 6.2: This time, click: Advanced Options

    Step 7: In the Choose an Option screen, select: Troubleshoot

    Step 8: At the next screen, select: Advanced Options

    Step 9: Last, select: Startup Repair (Used for problems that keep Windows 10 from loading)

    Please provide an update.
     
    cottonball, Mar 11, 2025
    #2
  3. ROAN T
    Roan T Win User
    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Mar 11, 2025
    #3
  4. MELCHIZEDEK QUI
    Melchizedek Qui Win User

    I cannot sign into the blue screen on my Microsoft when loading up my computer.

    Computer Freezes Then Blue Screen

    Hello,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we suggest performing the steps on this article
    on how to troubleshoot blue screen errors on Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Mar 11, 2025
    #4
Thema:

I cannot sign into the blue screen on my Microsoft when loading up my computer.

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