Windows 10: I cannot stop my laptop from trying to find photos on my phone

Discus and support I cannot stop my laptop from trying to find photos on my phone in Windows 10 Drivers and Hardware to solve the problem; It is getting really irritating when every them I try to tether my phone a box pops up and my laptop starts looking for photos. I want this to stop and... Discussion in 'Windows 10 Drivers and Hardware' started by DouglasMartinez1, Feb 1, 2020.

  1. DOUGLASMARTINEZ1
    DouglasMartinez1 Win User

    I cannot stop my laptop from trying to find photos on my phone


    It is getting really irritating when every them I try to tether my phone a box pops up and my laptop starts looking for photos. I want this to stop and everything I do doesn't help. I have an Android Galaxy J3 Star and an HP something it is old that has Win10.

    :)
     
    DouglasMartinez1, Feb 1, 2020
    #1
  2. SLAINTEMHATH
    SlainteMhath Win User

    Fault trying to share photos from phone to laptop via Bluetooth


    I could transfer photos from my mobile to my laptop running windows 8.1 by selecting "share" then Bluetooth on my phone. I updated my laptop on 29th July to Windows 10 and have been testing the upgrade to ensure I can accomplish all I wish.
    When attempting the same process the following message appears on my phone "The device you're trying to send to doesn't support sharing over Bluetooth"
    No settings were changed on my phone and only the upgrade was performed on my laptop. I can still transfer both photos and videos from my laptop to my mobile by selecting "send" and "Bluetooth Device". There are various workarounds but they all take more time. Thank you in anticipation of assistance
     
    SlainteMhath, Feb 1, 2020
    #2
  3. REGENE JOS
    Regene Jos Win User
    Photos / Edit Stopped Working

    This seems to be a hiccup with the application's software. What you can try is to do the following steps which will reset the internal state of the Photo app:

    • Press Windows button + R.
    • Type: %appdata%\..\Local\Packages\Microsoft.Windows.Photos_8wekyb3d8bbwe\LocalState
    • Delete all the contents of that folder

    Let us know if this suggestion helped.
     
    Regene Jos, Feb 1, 2020
    #3
  4. WINUSER
    Winuser Win User

    I cannot stop my laptop from trying to find photos on my phone

    Supported phones for Windows 10 Mobile Insider Preview


    When my phone fails to upgrade I just keep trying. One upgrade took 3 or 4 tries.
     
    Winuser, Feb 1, 2020
    #4
Thema:

I cannot stop my laptop from trying to find photos on my phone

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