Windows 10: I cannot unmute my microphone on my PC.

I have done all the troubleshooting and have uninstalled and reinstalled the driver multiple times. I have done everything I can think of and still I cannot unmute my microphone. I am working with windows 10 on an HP Envy. I do not know what the problem is. I have gone through the privacy settings and enabled them. I have looked for apps that may have muted the mic and found none. I am using a realtek microphone array. This has been an ongoing glitch and now it seems completely muted with no way of unmuting it. Please help.

:)

 

Can't unmute microphone?

Hi,

In general, the microphone is on mute. We'd like to clarify following steps that you've done and ask you a few questions:

• When you unmute the microphone, is it via Recording tab under
  Recording devices?
• What troubleshooting steps have you done so far?
• Are there any newly installed applications that may have caused this?
• Is this an on going issue or recent?
  

 

unmute microphone in taskbar

Hi Ruth,

This issue might have been caused by a misconfigured settings or incompatible driver. For us to unmute the microphone, please follow these steps:

• At the system tray, right-click on the volume icon.
• Select Recording devices.
• On the Sound window, make sure that you are on the Recording tab.
• On the list of recording devices, double-click on your microphone device.
• Properties window will open. Click on Levels tab.
• Increase the Microphone slider to maximum.
• Click the speaker icon next to it to unmute the microphone.
• Click on Apply, and then click on OK to save changes.

Let us know how it goes.

 

Unmute Microphone

Hi Charles,

We would like to ask you some questions so that we can assist you properly:

• Have you tried using your mic on other PCs'
• Do other mics work properly on your PC?
• What troubleshooting steps have you performed so far?

In the meantime, we suggest that you try the various methods listed on the link below to help your resolve your mic issues:

Fix sound problems.

Your response is greatly appreciated.

Regards.