Windows 10: I cannot use my bluetooth earphones to talk and hear the computer at the same time

Discus and support I cannot use my bluetooth earphones to talk and hear the computer at the same time in Windows 10 Gaming to solve the problem; There are no error messages or anything, If I play a game such as tf2 for an example my microphone works but the earbuds wont output any sound. If I... Discussion in 'Windows 10 Gaming' started by Bryand Liaw San, Jul 27, 2024.

  1. BRYAND LIAW SAN
    Bryand Liaw San Win User

    I cannot use my bluetooth earphones to talk and hear the computer at the same time


    There are no error messages or anything, If I play a game such as tf2 for an example my microphone works but the earbuds wont output any sound. If I call someone on whatsapp I can talk to them but I cant hear them. Could someone please help?

    :)
     
    Bryand Liaw San, Jul 27, 2024
    #1
  2. NAYAMAMARSHE
    NayamAmarshe Win User

    Use Earphones with Mic to record and hear at same time?


    Hi Everybody! Can anyone help me?

    I connected my YU Earphones to a friends computer, and I was surprised that I could hear everything from the earphones and Also record from it at the same time!! Whenever I talked into the mic that the earphones have, I could hear my voice in the earphone. He has a Lenovo All in One Computer and Windows 10.

    Any guides on how to do the same on my PC?

    My earphones are these (WITH A MIC ATTACHED)

    I cannot use my bluetooth earphones to talk and hear the computer at the same time 99364d1485971385t-use-earphones-mic-record-hear-same-time-92334-img_20151023_134525.jpg
     
    NayamAmarshe, Jul 27, 2024
    #2
  3. NOOR_AZAM
    Noor_Azam Win User
    Bluetooth Earphones Issue

    Hello,

    Thank you for writing to Microsoft Community Forums.

    Glad to know that you were able to fix the issue. We truly appreciate for the details and, time and effort that you have taken to work on this issue.

    However, there could be an issue with the drivers on the computer, where the drivers are getting conflicted and not recognizing the Bluetooth device properly and you are unable to hear the audio as it was supposed to, we will look into this for you.

    • Could you please try using the Bluetooth device with a different computer and check if it works?

    Please unplug the wired headphones and connect only the Bluetooth earphones and check if that makes any difference.

    Please follow the below mentioned methods and check if it helps.

    Method 1:

    As you are unable to see the Bluetooth headphones after pairing to the computer, I suggest you to run the Bluetooth troubleshooter from the settings. Follow the steps below:

    • Press Windows logo key + I, to open
      Settings.
    • Select Update & Security.
    • Click Troubleshoot and run the Bluetooth troubleshooting.

    If the issue still persists, please follow method 2.

    Method 2: update drivers.

    The Bluetooth drivers could be out dated, hence un-pair the device from setting and update the Bluetooth drivers and check if that helps. Please refer the article

    Update drives in Windows 10    , expand Bluetooth device and follow the instruction from the above article.

    Hope it helps.

    Regards,

    Noor Azam S

    Microsoft Community – Moderator
     
    Noor_Azam, Jul 27, 2024
    #3
  4. RAPW10
    RAPw10 Win User

    I cannot use my bluetooth earphones to talk and hear the computer at the same time

    Cannot hear through Bluetooth wireless headphones but speakers okay


    Just installed Sennheiser MB Pro 2 UC Bluetooth wireless headset and cannot hear sounds but can hear via desktop speakers (Bose).
    The Volume Mixer for Device shows:
    Speakers (Realtek High Definition Audio)
    Headset Earphone (2 – Sennheiser BTD 800 USB)

    If choose Speaker, sounds are good (i.e. can hear them) but if choose Headset nothing !

    The Headset is used for Dragon NaturallySpeaking and the microphone works fine.

    Sennheiser messages (i.e. Power on and Talk Time) can be heard okay.
     
    RAPw10, Jul 27, 2024
    #4
Thema:

I cannot use my bluetooth earphones to talk and hear the computer at the same time

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