Windows 10: I cannot verify my identity, Outlook wont give me a code and ive never had authenticator so...

Discus and support I cannot verify my identity, Outlook wont give me a code and ive never had authenticator so... in Windows 10 Gaming to solve the problem; I need assistance getting into my account. I just updated the bios on my computer and now it is forcing me to reset my pin. In order to reset my pin i... Discussion in 'Windows 10 Gaming' started by Kennedy Wilson, Feb 25, 2025.

  1. I cannot verify my identity, Outlook wont give me a code and ive never had authenticator so...


    I need assistance getting into my account. I just updated the bios on my computer and now it is forcing me to reset my pin. In order to reset my pin i have to login to my microsoft account, which would not be a big deal as I do know my password but now it is forcing me to verify my account using the Authenticator app. I have never once had the authenticator app so it too is asking me to verify with the authenticator app which I can not get into. It says I can use outlook so I try that and low and behold it doesnt give me a damn code. No email, no pop up, no tab to click for getting verificatio

    :)
     
    Kennedy Wilson, Feb 25, 2025
    #1

  2. where can I get the bar code for microsoft authenticator?

    Go to
    https://account.microsoft.com/


    At the top choose Security and Privacy

    Under Account Security choose More Security Settings

    Scroll down for the following

    Your account is protected by two-step verification.


    You've set up an authenticator app.
    Learn more about identity verification apps.


    Before you can set up an identity verification app, you need to add another phone number or alternate email address, or verify an existing one.


    Choose Set Up identity verification app which will give you the barcode/secret code you need to get your authenticator app going.

    Be sure to verify the pairing was successful by entering the code generated on the newly setup app.

    Hope that helps.

    [*]


    [*]


    [*]

     
    JaysonGoldman, Feb 25, 2025
    #2
  3. DavidY Win User
    Verify your identity on this pc, no code sent to e-mail?

    In case this helps anyone... I have a Microsoft Account which is set up for 2-step authentication using the Authenticator app on my smartphone. When I installed, W10 it asked me for an authenticator code at initial setup, but once I'd done that it seems to have been happy since and hasn't asked me to verify.
     
    DavidY, Feb 25, 2025
    #3
  4. kd833 Win User

    I cannot verify my identity, Outlook wont give me a code and ive never had authenticator so...

    Verify your identity on this pc, no code sent to e-mail?

    So you never have to go through what I described?
     
    kd833, Feb 25, 2025
    #4
Thema:

I cannot verify my identity, Outlook wont give me a code and ive never had authenticator so...

Loading...
  1. I cannot verify my identity, Outlook wont give me a code and ive never had authenticator so... - Similar Threads - cannot verify identity

  2. I cannot verify my identity, Outlook wont give me a code and ive never had authenticator so...

    in Windows 10 Software and Apps
    I cannot verify my identity, Outlook wont give me a code and ive never had authenticator so...: I need assistance getting into my account. I just updated the bios on my computer and now it is forcing me to reset my pin. In order to reset my pin i have to login to my microsoft account, which would not be a big deal as I do know my password but now it is forcing me to...
  3. Cannot verify identity

    in AntiVirus, Firewalls and System Security
    Cannot verify identity: Hello!I'm having trouble with my Microsoft account. I cannot log in to certain areas "an illegal state change was requested" or verify my account in Win 10 settings -> Your Info -> Verify. I first noticed when I tried to log into my account in Minecraft and later in the...
  4. Cannot verify identity ask for pin that was never set.

    in AntiVirus, Firewalls and System Security
    Cannot verify identity ask for pin that was never set.: A few years back I set up my mothering law laptop from new. WEcopied down and the user name and password. AND DID NOT SET A PIN. From time to time BT force her to change her email password,no issues change the password then update in windows. But this time we cannot...
  5. Cannot verify my identity

    in Windows 10 Customization
    Cannot verify my identity: In windows 10, I cannot verify my identity in the "Your Info" tab under settings in Windows 10 because that account email doesn't exist. I have a Microsoft account but when I try to enter that information to verify I get the error "An illegal state change was requested"...
  6. Cannot Verify Identity

    in AntiVirus, Firewalls and System Security
    Cannot Verify Identity: Hi, I have tried to Verify my identity through the Settings > Account > Verify, but when i click verify and enter my password i get the following error message: We couldn't sign you in An illegal state change was requested If anyone knows how to resolve this...
  7. I cannot VERIFY my identity

    in Windows Hello & Lockscreen
    I cannot VERIFY my identity: My email accounts in Mail need to be fixed, including Outlook, but when I try I get 'something went wrong' and 'Pin not available'. Then I get asked to VERIFY my identity, but I cannot do that either. When I try to get a security code sent , either to my designated phone...
  8. Cannot VERIFY Identity

    in User Accounts and Family Safety
    Cannot VERIFY Identity: I cannot VERIFY my identity in my account. When I try I get the unhelpful response that 'something' went wrong. I have issues possibly related to this, such as the fact that my main email account which is part of my identity (Outlook) has stopped working and attempts to fix...
  9. Cannot VERIFY Identity

    in Windows 10 Support
    Cannot VERIFY Identity: I cannot VERIFY my identity in my account. When I try I get the unhelpful response that 'something' went wrong. I have issues possibly related to this, such as the fact that my main email account which is part of my identity (Outlook) has stopped working and attempts to fix...
  10. Why didn't I receive the call from Microsoft giving me the code to verify my identity?

    in Windows 10 Customization
    Why didn't I receive the call from Microsoft giving me the code to verify my identity?: February 15, 2020 To: Microsoft Support From: Oran Mitchell Jr Subj.: Verification Call from Microsoft Hello, I am trying to synchronize the Personalization Settings between my two 2 desktop PC’s and while attempting to sync, a message popped-up informing me that I must...