Windows 10: I cannot watch any tv shows purchased

Discus and support I cannot watch any tv shows purchased in Microsoft Windows 10 Store to solve the problem; All of these were bought directly from Movies & TV - Microsoft Store1st Repro steps:1. Go to Movies & TV - Microsoft Store2. Click on "My movies & TV"... Discussion in 'Microsoft Windows 10 Store' started by AndyKinex, Jul 19, 2023.

  1. ANDYKINEX
    AndyKinex Win User

    I cannot watch any tv shows purchased


    All of these were bought directly from Movies & TV - Microsoft Store1st Repro steps:1. Go to Movies & TV - Microsoft Store2. Click on "My movies & TV" - this comes up:33. If I sign in, it does not show me any of the purchased TV shows, it shows this:The link from step 2 is "mswindowsvideo://location?id=movieLibrary" which is NOT a link in the store.2nd repro:1. If I go to my order history, it shows my orders as found below:2. If I click on that item, I get this errorThis happens with all TV shows I have tried.

    :)
     
    AndyKinex, Jul 19, 2023
    #1
  2. REGILE REB
    Regile Reb Win User

    cant wtach purchased tv show

    Hi Denysia,

    To assist you better with your concern, please answer the following:

    • Where did you purchase the TV shows you're watching?
    • What application are you using?
    • Does it happen generally to all videos?
     
    Regile Reb, Jul 19, 2023
    #2
  3. KIMBERLIEPENGELLY
    KimberliePengelly Win User
    How to watch a purchased tv show on my surface book?

    how do find a tv show that I purchased, I can see the purchase...how do I watch it from my surface book????
     
    KimberliePengelly, Jul 19, 2023
    #3
  4. ROSE CAL
    Rose Cal Win User

    I cannot watch any tv shows purchased

    Purchase American TV Shows from Australia

    Hi,

    There are various factors why you encountered this issue. It can be due to restrictions. To assist you further, kindly answer the following questions:

    • Have you tried purchasing a TV show before?
    • Have you tried purchasing another TV show or movie and countered the same issue?
    • Are you sign in with your Microsoft Account when you purchased it?

    We're looking forward to your response.
     
    Rose Cal, Jul 19, 2023
    #4
Thema:

I cannot watch any tv shows purchased

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