Windows 10: I can't access authenticator app to log in and there are not other options to use 2FA

Discus and support I can't access authenticator app to log in and there are not other options to use 2FA in Windows 10 Software and Apps to solve the problem; I can't access authenticator app to log in and there are not other options to use 2FA. I got a new phone and the authenticator app doesn't work on the... Discussion in 'Windows 10 Software and Apps' started by Nate Cleveland, Apr 14, 2024.

  1. I can't access authenticator app to log in and there are not other options to use 2FA


    I can't access authenticator app to log in and there are not other options to use 2FA. I got a new phone and the authenticator app doesn't work on the new phone because I can't get a confirmation code. I don't have access to the old phone at all.

    :)
     
    Nate Cleveland, Apr 14, 2024
    #1

  2. GMAIL 2FA Authentication Question

    Thanks for replying. Apologies, but I was reluctant to use the link that you supplied. I do not want to remove text and call. I do not want text or call to be the default options which it is now after I reset my password. I want to add Use Backup Codes to the main options as well as the GOOGLE Authenticator option. And I do not see that now. Only this:
    I can't access authenticator app to log in and there are not other options to use 2FA 383763d1674147704t-gmail-2fa-authentication-question-1.jpg
    And when I click on 2 Step Verification it shows this:
    I can't access authenticator app to log in and there are not other options to use 2FA 383765d1674148004t-gmail-2fa-authentication-question-2.jpg
    Which is why I am still mulling over the option to remove my phone number and disable 2FA and start over. I'm hoping if I do that and do not enter my phone number first I will get the options back of using the Backup Codes and the Authenticator app and then add my phone number and hopefully this time the phone number will not be the default option. What do you think?
     
    phaedruspress, Apr 14, 2024
    #2
  3. GMAIL 2FA Authentication Question

    See that Authenticator App option there? Try that With the Aegis App. A lot of 2FA base32 codes can be used with Aegis... If you use the Keepass password manager, install the KeePassOTP plug-in. It'll use the same Base32 code for the 2FA code. Nine times out of ten they're all 30 seconds long and SHA1 and TOTP (Time Based One Time Password). There are two caveats however: 1) You MUST backup your databases manually to more than one backup medium. 2) Your computer/device time needs to be exact.
     
    F22 Simpilot, Apr 14, 2024
    #3
  4. wolfie138 Win User

    I can't access authenticator app to log in and there are not other options to use 2FA

    Authy Alternatives for 2FA?

    thanks again for the detailed replies. - - - Updated - - - i'm a bit confused about the bitwarden site, Field Guide to Two-Step Login | Bitwarden Help Center they suggest using Authy themselves, lol, but it seems to suggest the 2FA 6-digit code is only available on their mobile app? or do they mean you just need it on the phone to scan the QR?
     
    wolfie138, Apr 14, 2024
    #4
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I can't access authenticator app to log in and there are not other options to use 2FA

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