Windows 10: I can't access file explorer

Discus and support I can't access file explorer in Windows 10 Software and Apps to solve the problem; Hello MS, I did a system restore today to an earlier point, I have Win 11. After the system restored, I can't access my C drive. When I click on the... Discussion in 'Windows 10 Software and Apps' started by SS_2023, Sep 5, 2023.

  1. SS_2023 Win User

    I can't access file explorer


    Hello MS, I did a system restore today to an earlier point, I have Win 11. After the system restored, I can't access my C drive. When I click on the File explorer in the taskbar, nothing happens. The file explorer was working fine before the system restore. Can anyone assist? Thanks

    :)
     
    SS_2023, Sep 5, 2023
    #1
  2. Mark Ole Win User

    Quick Access Crashes Explorer

    Hi Bill,

    Quick Access is a new feature in Windows 10 File Explorer navigation pane which helps users quickly navigate to locations which are frequently used. However, if you're having issues with Quick Access, you can try to disable and enable it. To disable Quick
    Access, follow these steps:

    • Type File Explorer Option in the search box.
    • Click on File Explorer Options.
    • Under General tab, choose This PC in the Open File Explorer to: drop down menu.
    • Uncheck Show recently used files in Quick access and
      Show frequently use folders in Quick access.
    • Click Apply an OK.
    • Restart the computer and re-enable Quick access.

    Let us know how it goes after performing the suggested troubleshooting steps.
     
    Mark Ole, Sep 5, 2023
    #2
  3. File Explorer/Quick Access

    I recently started having a problem with File Explorer and Quick Access. When I start my computer, all works fine but then gradually the files as listed in File Explorer and Quick Access start to disappear and soon there are none present. I need to
    restart and again they are there but also again they start to disappear. Has anyone else had this problem and any suggestion to correct? Thanks/

    Moved from: Windows 10 / Ease of access / PC
     
    William L Hurley, Sep 5, 2023
    #3
  4. Paolo Mag Win User

    I can't access file explorer

    "This file can't be previewed" problem in explorer

    Hi Deborah,

    For us to provide an accurate resolution, kindly elaborate the issue by answering the questions listed below:

    • Since when have you been experiencing this issue?
    • Were there any changes on your PC before this happened like software or updates installed?

    For initial troubleshooting, we suggest that you follow the steps listed below:

    • Open File Explorer.
    • Access this link

      C:\Users\USERNAME\AppData\Local\Microsoft\Windows\Explorer
    • Delete all the files.
    • After deleting the files kindly try and see if there's a thumbnail preview of your files.

    We're looking forward to your response.
     
    Paolo Mag, Sep 5, 2023
    #4
Thema:

I can't access file explorer

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