Windows 10: I can't access icloud.com on my windows 11 pc

I have uninstalled icloud, icloud for outlook, anti-virus, literally tried everything.Message is: "icloud encountered an error while trying to connect to the server"I have a Dell PC.Any advice please?

:)

 

I can no longer access iCloud via the app or the web on my Windows 11 pc

Hi

I am on Windows 11 and until last week could access iCloud via both the web and the app from my pc. All other websites work with no problem. I have tried all sorts of things to fix this. I have spoken to Apple, but as I can access my iCloud on my phone and work pc, the problem is not at their end - their suggestion was completely wipe and rebuild my pc, which obviously I don't want to do.

There have been a number of Windows updates recently, so wondered it that may be the issue.

I get the following error when I try to connect to iCloud - 'Connection Error - iCloud encountered an error while trying to connect to the server'. Sometimes I can get as far as the login screen, but as soon as I have put my id and password in, the same error appears.

To troubleshoot I have:

• Tried different browsers
  
• Tried private browsing
  
• Cleared cookies and cache
  
• Flushed the dns
  
• pinged iCloud from the command prompt - and it pings the website with no problem
  
• Uninstalled my security software completely
  
• Set it up as a trusted site in windows and security software
  

In Windows Defender Firewall with Advanced Security:

• Inbound rules has iTunes ticked - but iCloud isn't there
  
• Outbound rules has iCloud ticked - but iTunes isn't there
  
• Monitoring > Firewall - iTunes is ticked - iCloud isn't there
  

Could this be the issue? If so, how would I add the domain to the inbound rules or Firewall?

I do not have VPN running on my pc.

Can anyone help?

Thanks

 

Windows and Icloud Mail etc: Failing to initialise

Hi
TomParkinson2,

Thank you for writing to Microsoft Community Forums.

Could you please help me with the below questions:

1. Are you aware of making any changes to the computer prior to the issue?
   
2. Do you receive any error message when the spinner stops?
   

I suggest you to follow the steps mentioned below:

Method 1: Uninstall iCloud application.


I would suggest you to Sign out from the iCloud account from the app, then uninstall the application.

1. Press Windows
   and R key together on your Keyboard.
   
2. Type appwiz.cpl and hit enter.
   
3. Select the iCloud application and click on Uninstall.
   

Method 2: Reinstall iCloud application.


Step 1:

I would suggest you to ‘Download
the latest version of iCloud’
from the apple website. Follow the Onscreen instructions and install the application. For more information, check the article on
Set up and use iCloud for Windows.


Step 2:

Once the installation is completed, tap on the Windows key on your keyboard, search for ICloud app. Right click on the app and click on
Pin to taskbar.

If you are using Surface PC, I would suggest you to follow steps mentioned in the Microsoft article about
Using Surface with iPhone, iCloud,
and iTunes.

Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

Roohi Taj S

Microsoft Community - Moderator

 

Cannot access icloud email account on pc!?

I have two gmail email accounts and one icloud email account.
All are accessable for sending and receiving on iPhone, ipad and pc (windows 10, Mail)..except for the icloud email account which shows icloud settings are out of date on pc!..Any ideas?
Thanks
Pete