Windows 10: I can't access my computer pin is not available after an update

I ran an update,my computer restarted and once I wanted to login the message your pin is not available came up I clicked set up a new one which sends me to and error or does nothing! I don't remember my password and it doesn't allow me to reset it either! I'm freaking out because I have important documents in the account I I just don't know what to do!

:)

 

Quick Access - "Location is not available"

I solved the problem without following steps 1, 2, and 3. The solution is stupidly simple and it doesn't make any difference as to whether the problem item in the Quick Access list is pinned or unpinned.

1. Create the folder in the same path where Quick Access reported it to be unlocatable. The folder will be empty.

2. Delete the folder you just created. The Quick Access item that WAS listed in Quick Access disappears!!

Note that #2 does not remove or delete the item from Quick Access. It deletes the empty folder you just created *from the machine* (i.e., it goes to the Recycle bin) and as a consequence of the deletion, it disappears from the Quick Access list.

 

Quick Access bar

Hi,

Thank you for posting your query in Microsoft Community.

We would be glad to help you with the issue you are facing today. I understand the difficulty.

Remove items from Quick access.

I would suggest you to follow the below steps.

• Right click on the file or folder.
• Select the option “unpin from the quick access”

To pin items to an item already on the quick access bar.

Follow the below steps.

I would suggest you to create folder in the desktop screen & place all the files or folder which need to pin to the quick access.

• Open the quick access.
• Select the Desktop option.
• Right click on the folder & select the option “pin to quick access”

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.



Thank you.

 

Unable to access PIN after performing the Anniversary Update on Windows 10

Hi Monty Lee,



Provide us additional information to assist you better with accessing the PIN on your device:

• 
  What is the complete error code/ error message while trying to access the PIN?
  
• 
  Where you able to see any other log-in password option on the lock screen?
  

I suggest you to try using the password on your lock screen and check if it helps. Also, try to access the user profile from the web browser on different computer and check if user credentials matches.

If the issue persists on the web browser: I suggest you to refer to the below link about: Why can't
you sign in? and try to reset the password. Try the new password on the computer and check if it helps.

If not this might be an issues on the computer, try the troubleshooting steps suggested by
Wasim Asad on August 18, 2015 and check if it resolves your issue.

When trying to sign into Windows 10
for the first time, I get the error “That password is incorrect.”

Hope it helps. Try the above and get back to us with an updated status of unlocking the device for further assistance.

Thank you.