Windows 10: I can't access the Xbox support web site

it just says bad request on the top left, that's it, and I have a problem with my Xbox game pass so....

:)

 

W10 can connect to wider internet but cannot access web pages

I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy. I have tried the following:

1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
4. I am using Windows Defender and have:
   1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
   2. Turned off the Firewall and tried again - no connection

My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender) So - any suggestions?

 

xbox gold and live

I have a GOLD subscription and my son is listed as a family member. Yet when he is on the xbox he is not a gold customer and does;t seem to have access to xbox live. any suggestions?

Moved from Community Participation Center

 

Unable to access play and charge cable on Xbox 360

Hi,

I realize the inconvenience you are facing with accessing the Charge and Play cable on Xbox 360, do not worry we will help you with this issue.

Do let us know what exactly happens when you try to access the cable?

I would like to inform that you can play the games using the cable. There might some reasons like:

• The battery has reached the charge limit.
• There's a problem with the charge cable.
• There's a problem with the battery.

I suggest you to try the troubleshooting steps suggested in the below Microsoft help article and check if it helps.

The Rechargeable Battery Pack does not charge when it’s connected to your Xbox 360 Play & Charge Kit

Hope it helps. Get back to us with an updated status of accessing the cable for further assistance.

Thank you.