Windows 10: I can't access viruse and protection. Everytime I try and go to it. It says that I need IT...

Discus and support I can't access viruse and protection. Everytime I try and go to it. It says that I need IT... in Windows 10 Gaming to solve the problem; I have already tried a bunch of stuff I found on the forums and just online in general. I tried to completely reset my PC and it still says that it... Discussion in 'Windows 10 Gaming' started by Gabe gaston, Jan 14, 2024.

  1. I can't access viruse and protection. Everytime I try and go to it. It says that I need IT...


    I have already tried a bunch of stuff I found on the forums and just online in general. I tried to completely reset my PC and it still says that it needs IT support

    :)
     
    Gabe gaston, Jan 14, 2024
    #1
  2. Anne Ros Win User

    Windows Defender is blocking too much saying it viruses

    Hi Sam,

    Based on the screenshot that you've provided, Controlled Folder Access is turned on, blocking most apps that you're using. We suggest that you turn it off to allow blocked apps in Windows Defender. Follow the steps below:

    • Select Start > Settings.
    • Choose Update & security > Windows Defender.
    • Select Open Windows Defender Security Center.
    • Select Virus & threat protection, and then choose Virus & threat protection settings.
    • Under Controlled folder access, turn it on or off.
    • Once done, try accessing the apps and see if you can now access them.

    Should you need further assistance, feel free to post back.
     
    Anne Ros, Jan 14, 2024
    #2
  3. System Protection Recovery

    Windows 10

    1. Step 1: Right-click the lower-left corner and open System in the Quick Access Menu.
    2. Step 2: Choose System protection on the left.
    3. Step 3: Select a hard disk and tap Configure to move on.
    4. Step 4: Choose Turn on system protection and hit OK.
    5. Step 3: Select Disable system protection and hit OK.
     
    HelpingHands1, Jan 14, 2024
    #3
  4. I can't access viruse and protection. Everytime I try and go to it. It says that I need IT...

    Nonstop alerts about virus protection

    Hi,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand your concern about accessing the operating system with the security notification on your device. We will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • Have you installed any third-party anti-virus software on your device?
    • Have you made any changes to the operating system prior to this issue?
    • What is the complete error code/ error message of this issue?
    • When exactly you get this error pop-up?

    Try the below troubleshooting steps and check if it helps.

    Step 1: If you have installed any third-party anti-virus software, I suggest you to disable it and check if it issue persists.

    NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software,
    you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

    If the issue still persists, I suggest you to uninstall the third-party anti-virus software.

    Step 2: I suggest you to run Windows Defender on your device and check if it helps.

    Windows Defender is malware protection that is included with and built into Windows 10. This software helps identify and remove viruses, spyware, and other malicious software. So, you do not need to install any third party antivirus applications.

    Protect your PC - Microsoft Support

    Hope it helps. Get back to us with an updated status of this issue for further assistance.
     
    Deepika Gowda, Jan 14, 2024
    #4
Thema:

I can't access viruse and protection. Everytime I try and go to it. It says that I need IT...

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