Windows 10: I can't boot into safe mode or advanced options because of bsod

Discus and support I can't boot into safe mode or advanced options because of bsod in Windows 10 BSOD Crashes and Debugging to solve the problem; Every time I try to boot into safe mode or advanced options I get the same BSOD ERROR: CRITICAL_PROCESS_DIED.. Is there any other way for me to... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by DMAR, Mar 5, 2016.

  1. DMAR Win User

    I can't boot into safe mode or advanced options because of bsod


    Every time I try to boot into safe mode or advanced options I get the same BSOD ERROR: CRITICAL_PROCESS_DIED.. Is there any other way for me to accomplish this?

    :)
     
    DMAR, Mar 5, 2016
    #1
  2. Bakloukak Win User

    Windows 10 Will Not Boot - Help Requested

    I updated to Windows 10 Pro with no problems. It has been a couple months. This morning, upon boot, I was greeted with a BSoD. The error was System_Service_Exception(asmtxhci.sys)

    I believe it has to do with a driver update yesterday completed with Driver Booster. I have tried to load a system restore, but I can't get to it, because I can't boot into safe mode or reach advanced boot options. I have no Windows 10 disk because I updated
    Windows, and I have no recovery disk. Also, the BSoD occurs before the login screen. Pressing f8 during the initial launch does nothing. If I can get to the system restore that would be great. If there is another option that does not include a reinstall of
    Windows, that would work also. Please help.
     
    Bakloukak, Mar 5, 2016
    #2
  3. Ivan_1001 Win User
    Lenovo Yoga 12 Windows 10 BSOD after Synaptic driver installed

    Hi,

    I am able to go to safe mode only with advanced repairing options>startup options...

    In Safe mode seems that everything working fine... touch pad is fully functional.

    I`m try to set clean boot in Safe mode and windows still reboots with BSOD.

    First i did clean install of windows 10 pro created with Mediacreationtoolx64.

    Then i check for updates and windows install all updates.

    After reboot all devices works ok... synaptics pointing device is working with all his features...

    Then i did another reboot and then i get BSOD SYSTEM_THREAD_EXCEPTION_NOT_HANDLED > reboot

    then:

    - BSOD SYSTEM_THREAD_EXCEPTION_NOT_HANDLED > reboot

    - BSOD PNP_DETECTED_FATAL_ERROR > reboot

    - BSOD PNP_DETECTED_FATAL_ERROR > reboot

    - BSOD PAGING_IN_NONPAGED_AREA (win32kbase.sys) >reboot

    - BSOD PNP_DETECTED_FATAL_ERROR > reboot

    - advanced repair opt. > safe mode

    - it boot in Safe mode and everything works fine, touch pad fully works > reboot

    - boot in normal mode, everything works fine, touch pad fully works > reboot

    - BSOD SYSTEM_THREAD_EXCEPTION_NOT_HANDLED > reboot

    - BSOD PNP_DETECTED_FATAL_ERROR > reboot

    - BSOD PNP_DETECTED_FATAL_ERROR > reboot

    - advanced repair opt. > safe mode , all works fine

    - setup clean boot > reboot

    - BSOD PNP_DETECTED_FATAL_ERROR > reboot

    - BSOD SYSTEM_THREAD_EXCEPTION_NOT_HANDLED > reboot

    - advanced repair opt. > safe mode , all works fine

    - uninstall Synaptics app and driver > reboot

    - boot in normal mode is ok now but there is no touchpad at all

    - update pointing device drviver from device manager > reboot

    - BSOD PNP_DETECTED_FATAL_ERROR > reboot

    - BSOD SYSTEM_THREAD_EXCEPTION_NOT_HANDLED > reboot

    - advanced repair opt. > safe mode , all works fine

    - uninstall Synaptics app and driver > reboot

    - boot in normal mode - touchpad works with base windows driver (not fully functional but works like after clean installation of Windows 10) > reboot

    - normal boot ok again > disable clean boot (restore to normal) > reboot

    - boot normal, everything is fine (touchpad works with windows base driver) > reboot

    - boot normal, everything is fine (touchpad works with windows base driver) > reboot

    ..... and again and again... boot normal...

    i try to clean install windows... disable automatic update in gpedit.msc, use wushowhide to hide synaptics driver hrom update, check and install all other updates, and windows works fine (except pointing device, is not fully functional)

    same issues i face with Synaptics driver from Lenovo support page... there is driver ver. 19.0.12. 61 7/9/2015 for windows 10...

    Sorry for long post but it`s obvious that there is a problem with pointing device driver.

    It`s very annoying...

    The laptop is Lenovo ThinkPad Yoga 12 20DK001XCX

    Please help
     
    Ivan_1001, Mar 5, 2016
    #3
  4. ARC
    Arc Win User

    I can't boot into safe mode or advanced options because of bsod

    Crash dumps are not very helpful for stop 0xEF, because they does not contain the necessary data.
    ETW minidump data unavailable
    EXCEPTION_CODE: (NTSTATUS) 0x111d6080 - <Unable to get error code text>
    ERROR_CODE: (NTSTATUS) 0x111d6080 - <Unable to get error code text> So BSOD analysis will not be very effective here.

    And, it is a laptop. We will not be able to open it, test the hardware components and replace those.

    If it does not boot in safe mode too, then there is almost no options in hand. Plus, it gives a hint of a hardware level error, as most of the drivers are inactive in safe mode.

    I would suggest you to take the laptop to a Lenovo Service Center. If it is within a warranty, explore it.
     
Thema:

I can't boot into safe mode or advanced options because of bsod

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