Windows 10: I can't buy an item on the Microsoft Store because it doesn't allow me to change the...

So I'm trying to buy the Black Sails complete series thought Microsoft Store. When I'm in the billing process, it makes me put an american address instead of my already existing billing address. I've got a Microsoft account with the Microsoft 365 subscription all set to my billing address in Portugal, so I don't really understand why it does not allow me to do a simple purchase. Is it a product that's only purchasable with an American billing adress? Before you tell me to check my region on my pc settings or to check my country on the billing address, already done those, sign out and logged in

:)

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

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I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

setting doesn´t launch, or launches the store instead

setting doesn´t launch, or launches the store instead

Moved from es-ES

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks for your answer, ken!

I deleted all my data. I had have it backed up.

I did a clean installation using the windows media creation tool (usb option).

No, I didn`t. I thought a clean installation would solve the problem.

After posting my previous message, I did it.





After chkdsk, I close cmd and tried to boot and the laptop just turned it off. This morning I`ve restarted it and automatically windows did a repair. Windows has booted and it seems that the repair tool has removed chrome and acrobat pdf reader (the only two programs I had installed after reinstalling windows).

Now Windows is installing updates and restarting my lapop, I`m kind of frightened. I don`t want it to happen again. Anyhow, I want to know what has brought the issue

I`ve been looking for information about the error code at the end of the picture and I didn`t get anywhere.