Windows 10: I cant change my input audio format for Airpods

I use my AirPods as my microphone and they worked normally but now they started sounding horrible. I looked up ways to fix this and I found I needed to have my sample rate match. My input is “1 channel, 16 bit, 16000hz Tape Recorder Quality” and my output is '2 channels, 16 bit, 44100 DVD Quality”. I tried unchecking Handsfree Telephony but that didn’t help can someone help please.

:)

 

Why cant i change the input audio format for my Airpods

Whenever I try using the microphone in my AirPods the audio quality is horrible. I tried to fix this issue but the format is stuck on '1 channel, 16 bit, 8000hz (Telephone Quality). The format is stuck at this and it wont let me change it. However, the format for the output audio is '2 channels, 16 bit, 48000hz (DVD Quality). The audio sounds fine when I'm not using the microphone and I think the problem is with the input audio format. All of my Bluetooth drivers are up to date and I have tried almost everything I can I'm not sure what else to do.

 

My airpods connect to my hp laptop but then I can not make them the default output and input source for audio.

Hello!

I tried the steps that you listed. I have not been able to get audio on the airpods yet, so it has happened every time I have tried to switch audio to airpods consistently for the past week since getting the laptop.

Please let me know if there are any other steps I can take to resolve the issue.

Thank you!

 

Airpods connecting but no audio or really choppy

Hi

Welcome to Microsoft community.

Here are some troubleshooting steps to try if your AirPods Pro are connecting but you're experiencing no audio or very choppy audio:

1. Check the Bluetooth settings on your phone to ensure the Hands-free mode is not enabled. Hands-free mode can often degrade the audio quality and cause intermittent sound.
   
2. Try turning off the Hands-free feature on your phone and see if that resolves the issue. You can go to the Bluetooth settings, find the connected AirPods device, and check if there is an option for Hands-free mode.
   
3. Check the settings on the AirPods themselves to make sure Hands-free mode is not enabled. Go to iPhone Settings > Bluetooth > Select the AirPods device > Check if there are any Hands-free related options.
   
4. Try switching the AirPods connection mode from Hands-free to Stereo. This may help improve the audio quality.
   
5. If the issue persists, you can try resetting the AirPods. Place the AirPods back in the charging case and press and hold the button on the back of the case until the indicator light flashes amber, then white. Then reconnect the AirPods.
   

If the above steps do not resolve the problem, it may be a hardware issue, and you should contact Apple customer support to see if the AirPods need to be repaired.

Let me know if you need further assistance.

Best regards

Derrick Qian | Microsoft Community Support Specialist