Windows 10: I can’t change my password and my PC’s bluescreening

My PC blue sceened this morning, and the only way to fix it is being locked behind a password on my account, except I’ve changed it and it still won’t let me in, even after making sure I wrote it correctly a few timesI can’t go into my PC because whenever it turns on, it’ll immediately turn off, then show the blue screenThe Error code is 0x000021a and I’m on Windows 10

:)

 

Changing PC Password Logon

Hi, Mary.

Thank you for posting your query in Microsoft Community.
I understand your concern, we in Community will try to help you in the best possible way we can.

As per your query, I suggest that you refer to the steps provided below and check if you can change the password:

• Sign in to your Microsoft Account, click on the Start Menu, and then click on Settings.
• Select Security and Privacy, select Change Password.
• Enter the new password you want and Save Changes.

Also refer to the links below for more information.

Link 1: How do I change my password?

http://windows.microsoft.com/en-us/windows/change-password

Link 2: Reset Password.

Reset your password

Hope this information was helpful. Please let us know the status of your issue so that we can assist you further.

 

Trouble Changing Wi-Fi Password


I've been following the following steps to change my Wi-Fi password for some time:

1. Launch Control Panel.
2. Click "Network and Internet."
3. Click "Network and Sharing Center."
4. Click "Wi-Fi...."
5. Click "Wireless Properties."
6. Click the Security tab.
7. Check "Show characters."
8. Enter the password in "Network security key."

Those steps have been working just fine, but today I discovered a new wrinkle. If I change the password inside the router first, "Wi-Fi..." doesn't appear in step 4. This isn't much of a problem at home, because I can just change the password in Control Panel before I change it inside the router, but it would be a problem at a public hotspot, or something of that nature. I also tested Brink's instructions in "How to Connect To a Wireless Network in Windows 10," but they don't work for me either. How can I fix this?

 

forgot then changed Microsoft account password

Hi,

Welcome to the Microsoft Community.

I would suggest you to follow the below steps and check if it helps.

• Try disconnecting the cable from the Internet:

• • If there is a Wi-Fi icon on the sign-in screen, click it and go to Airplane mode.
    
  • If there is a wired connection, disconnect the wire.
  • If sign-in is successful, let us know in the comments!
  • Also, we can then change to a local account, restart, and re-connect to the MSA.
    
  • If this works, please let us know!

2. Try sign-in on another device (phone or PC) via the
https://account.microsoft.com
page.

• If the sign-in is unsuccessful, stop and handle it like any other password issue.
  
• If sign-in is successful there, don’t try resetting/changing the password, continue to the next step.

3. Try using the On-Screen Keyboard to sign in on the PC.

4. If that fails, make sure the PC is connected to the Internet (the connection icon should be visible in the lower right).

Thank you.