Windows 10: I can't change my PC background anymore

I'm not sure what happened or what I did. The image I had for my background got changed and now I can only use colors for my background. The option for images is gone. I'm the only person using my PC so I doubt that this was some type of group organization thing.

:)

 

changing the background images

Hi,

In order to help you better, could you please confirm a couple of things.

• Have you made any changes on the computer prior to the issue?
• Are you referring to desktop background image or lock screen image?

I suggest you to follow the below steps to change the background picture and check if it helps.

• In the search type as ‘Settings’ and click on it.
• Select ‘Personalization’, under ‘Background’ option select as ‘Picture’.
• Under ‘Choose your picture’ select any picture accordingly or you can browse the picture from your computer.

You may refer to the below link and check if it helps.

Change desktop background and colors - Microsoft Support

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you.

 

Background cannot be changed

Hi,

To change the background on your Windows 10 Mobile, please follow the steps below:

• Open Settings, and tap on Personalization.
• Tap on Start.
• Tap on the drop-down list under Choose a background.
• Select your preferred background and click apply.

Let us know how it goes.

 

Lock screen picture doesn't change anymore

My lock screen picture does not change anymore. Many others have this problem as well (Google search). A variety of fixes are suggested but most seem to involve messing with folder contents and even changing Registry entries. I am not comfortable with that.

Online, the simplest suggested fix I have found is:

1. In Personalization->Lock Screen settings change Background to Picture.
2. Delete everything from folder
   
   C:\Users\<USERNAME>\AppData\Local\Packages\Microsoft.Windows.ContentDeliveryManager_<somecharacters>\Settings
3. In Personalization->Lock Screen settings change Background back to Windows Spotlight

First, if this is a consistent problem for so many, is Microsoft working on a fix?

Second, is the above solution safe to try?

I'd prefer it if someone from Microsoft Tech Support would weigh in on this.

Thanks,

Troy