Windows 10: I can't change my product key

my email is *** Email address is removed for privacy *** password is **PII removed**

:)

 

Get Windows 10 app not responding after changing product key

• Windows 8.1 was with KMS license
• Reserved free upgrade to Windows 10
• Bought Windows 8.1 product key and changed product key via PC info app
• Get Windows 10 app not responding.

Steps tried

• Uninstall KB 3035583 using wusa /uninstall
• Restart
• Reinstall KB 3035583 using Windows Update
• Restart
• Click on Get Windows 10 icon, not responding.

 

Product Key Reactivation

Hi

Thanks for your reply.

Reactivating Windows 11 after retrieving the motherboard key involves using the original product key or digital license associated with your system.

Here are the steps to reactivate Windows 11:

1. Open Settings:
   
   • Click on the Start button and select the gear icon to open "Settings."
     
2. Navigate to Update & Security:
   
   • In the Settings menu, click on "Update & Security."
     
3. Go to Activation:
   
   • In the left sidebar, select "Activation."
     
4. Enter Product Key:
   
   • If you have a product key, click on "Change product key" and enter the key when prompted.
     
5. Use Digital License:
   
   • If your Windows 11 was linked to your Microsoft account, you might see an option to troubleshoot and link your digital license. Click on this option and follow the prompts.
     
6. Restart Your Computer:
   
   • After entering the product key or linking your digital license, restart your computer.
     
7. Verification:
   
   • Go back to the Activation section in Settings to verify that Windows 11 is now activated.
     

 

Why was I not asked for a product key when upgrading to Win 10?

According to your spec you have Win 10 Pro, but perhaps that doesn't reflect your PC.

You haven't stated which edition of Win 10 you have on this machine, nor what your Win 10 key is for.

For example, if you already have Win 10 Pro and your key is Win 10 Home, that would be a retrograde step.

For interest only:
Change Product Key in Windows 10

More on product key if you search this list or look at 'Related Tutorials' in the above.
Windows 10 Tutorial Index