Windows 10: I can't change the DOB whatsoever!

Hi, I'm trying to change my date of birth, because I accidentally put 2009 instead of 2007, but I can't fix it. I tried the, 'edit your date of birth', and then I went into the family section like everyone said, but there was no option of the, 'manage my child's info' or whatever. I signed in on my mother's account, but it still wouldn't let me, and I'm getting really annoyed with this, because all I wanted to do was play a game on my X-Box, but it says it's restricted. Someone please help me!

:)

 

Changing child's DOB but no option to do so

Hi,

I'm trying to change my son's DOB on Microsoft. All Microsoft instructions say to log in to my adult account, select him in Family and select 'Manage My child's profile info' and then choose 'Edit this
child's personal info'

Seems straightforward but I don't get offered the 'Edit this child's personal info' option on the 'Manage my child's profile info page'.

All it has is a statement saying some countries have different steps to regulate what children can do online.

And I can't change the DOB from my son's account via the 'personal info' section.

Any suggestions welcome as I've spent hours looking into this!

Thanks

 

Edit DOB

Thanks all.

Hi Mark, I think your hitting on my problem. I am trying to correct my dob in my microsoft account. I accessed this from a google search. For some reason my dob is set as 2017 and therefore has a child status. I was born in 69 and Im now unable to download
software updates for itunes and the like on to my desktop unless a I correct my dob. I will try the links you have suggested.

 

Child can change DOB!!!!

Thanks for the 2 replies so far. Im surprised that’s all.

as i se it, a client can change their DOB. Whilst some websites might use a ‘Child’ flag to allow access i woud, expect most if not all, to use the DOB to determine age.

over and sbove this, why would snyone sllow a child to edit tgeir profile without the ‘parent’ approval to any change?

C’mon Microsoft, whats your justification and how can i make sure my child is safe online?