Windows 10: I cant click nor type anything on the windows 10 login screen

I just got a new PC about a week ago snd it is already having problems. I tried to add another user account on my PC and it prompted me to restart the PC which I did. But after the restart, i tried to sign in and I couldn’t click or type anything. I tried to turn off the PC and turn it back on, I tried different keyboards and mice, but nothing would work. Please help me, I don't want this PC to he a waste of money.

:)

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

No login prompt at login screen

Post #8 “I can login to the computer after restart, but every locking after it causes the problem.”

http://www.isunshare.com/windows-10/...-computer.html
Check Way 3: Lock computer in Screen Saver Settings.
Step 1: Type lock computer in the search box on taskbar and choose Lock the computer when I leave it alone for a period of time.
Step 2: In the Screen Saver Settings dialog, choose On resume, display logon screen and hit OK.
Is “On resume, display log on screen” checked?

 

Can't login to my windows 10 PC

Hi,

Thank you for your interest in Windows 10.

• 
  Are you trying to login to Microsoft account or local account?
  
• 
  If its Microsoft account are you able to login using the web interface?
  

I suggest you to use the on-screen keyboard and try to login. Follow the steps below:

Click on the Ease of Access icon at the right bottom of the screen and select On-screen keyboard and check if issue persists.

Please get back to us with the results of the above instructions.