Windows 10: I can't connect my iPhone to my Laptop after some DLLs have been infected by...

Discus and support I can't connect my iPhone to my Laptop after some DLLs have been infected by... in Windows 10 Drivers and Hardware to solve the problem; Hello! I'm Edgar. I just bought a new Windows 10 Acer Laptop. I've tried to copy my files from my old computer but I keep getting an error while... Discussion in 'Windows 10 Drivers and Hardware' started by EdgarTheWaterbender, Oct 1, 2018.

  1. I can't connect my iPhone to my Laptop after some DLLs have been infected by...


    Hello! I'm Edgar. I just bought a new Windows 10 Acer Laptop. I've tried to copy my files from my old computer but I keep getting an error while copying the files. So I decided to turn Windows Defender Antivirus off so that I can finish copying my files and it was successful. Just after I'm done copying, I turned Windows Defender Antivirus back on again. I received notifications that the files I just copied are infected by Virus:Win32/Floxif.H. I removed every file that was infected.
    Then when I tried to connect my iPhone to my laptop, it just charges in less than a second and then disconnects and then charges again then disconnects again and again. When I checked the Windows Defender scan history, I found out that Common.dll, Conres.dll, Vcruntime140.dll and jhi_service.exe have been deleted together with my files. I also tried to reinstall Apple Mobile Device USB Driver but I can't because I can't find it in the device manager. Can anybody help me? I already tried downloading those DLLs and the jhi_service.exe and pasted them to their particular location but it doesn't help. Please help me. Thanks!

    :)
     
    EdgarTheWaterbender, Oct 1, 2018
    #1
  2. tamo Win User

    iPhone won,t connect win 10 Pro


    Hi People ,

    Iv,e exhausted my troubleshooting skills with this issue .

    Problem : No iPhone will connect to my Alienware 13 running windows 10 pro version 1703 build 15063.138 .

    There are 3 USB 3.0 ports , One on left Two on right . When I connect to one on left nothing happens ,absolutely nothing .
    When I connect to any of the ports on the right the iphone starts buzzing ,flashing . itunes sees the iphone then it disappears , windows sees it then it disappears . This continues in a loop flashing on and off , iphone banner pops out then goes away repeatedly .

    In device manager the apple iphone driver is present then disappears for a few seconds then comes back on and off .

    Here is the strangest thing , I found apple iphone drivers on line and downloaded unzipped and went through a driver update and browsed to the downloaded drivers and they worked , everything was working both in windows and itunes and I was a happy Easter bunny BUT when I went back later after my laptop had been to sleep the same fault came back ,the drivers had disappeared and when I tried to update them again it wouldnt work .

    The iPhones ( 3 off) all work on wifes ,sons and a spare old win 10 laptop .
    The cables work on all other laptops and all iphones .

    Ive scoured Dell forums ,tried anything and everything suggested , reinstalled itunes latest version . browsed to c:\program files\common files \apple \mobile device support . x 86 too .

    I don't know if its a windows or a Dell specific issue .
    Its not a hardware fault with iphones or USB ports as all other devices I have work on the ports , USB drives , samsung phones ,DVD drive.

    Any help greatly appreciated .

    Thanks
     
    tamo, Oct 1, 2018
    #2
  3. tamo Win User
    iPhone won,t connect win 10 Pro



    I can't connect my iPhone to my Laptop after some DLLs have been infected by... [​IMG]
     
    tamo, Oct 1, 2018
    #3
  4. tamo Win User

    I can't connect my iPhone to my Laptop after some DLLs have been infected by...

    iPhone won,t connect win 10 Pro



    I can't connect my iPhone to my Laptop after some DLLs have been infected by... [​IMG]
     
    tamo, Oct 1, 2018
    #4
Thema:

I can't connect my iPhone to my Laptop after some DLLs have been infected by...

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