Windows 10: i can't connect my S311 bluetooth speaker

Discus and support i can't connect my S311 bluetooth speaker in Windows 10 Drivers and Hardware to solve the problem; please can you help https://answers.microsoft.com/en-us/windows/forum/all/i-cant-connect-my-s311-bluetooth-speaker/58e1a094-7dc9-443c-b6a5-d8b18a1193ab Discussion in 'Windows 10 Drivers and Hardware' started by clairehogarth, Dec 27, 2019.

  1. CLAIREHOGARTH
    clairehogarth Win User

    i can't connect my S311 bluetooth speaker


    please can you help

    :)
     
    clairehogarth, Dec 27, 2019
    #1
  2. DUCKY01
    ducky01 Win User

    Bluetooth speaker wont connect to laptop?


    I'm having some trouble figuring out what to do here, my Bluetooth speaker wont connect and isn't even discoverable by my laptop. i want to connect my Bluetooth speaker to my laptop but when i go to Bluetooth settings my speaker does not show up on the list of devices. I have un-installed and re-installed the drivers, i've reset the Bluetooth driver management service and Bluetooth support services but still nothing is working, any help would be much appreciated.

    just in case you need to know the specs.
    speaker: Bush soundbar model-BSB02BT20
    laptop: Hp Elitebook 8470p running windows 10

    please help!
     
    ducky01, Dec 27, 2019
    #2
  3. MICHELLE VIL
    Michelle Vil Win User
    Bluetooth speaker not playing

    Hello Tanya,

    Your Bluetooth speaker might be paired with your PC but not connected. You can try the following steps to manually connect it:

    • Make sure your Bluetooth speaker is turned on.
    • On the far right of the Windows taskbar, press and hold (right-click)
      Volume      , and then select Playback devices.
    • On the Playback tab, select the Bluetooth speaker, press and hold (or right-click) it, and then select
      Connect.
    • Select your Bluetooth speaker, and then select Set default. Music should play on your Bluetooth speaker now.

    Let us know if performing the steps makes any difference.
     
    Michelle Vil, Dec 27, 2019
    #3
  4. TOBBE
    Tobbe Win User

    i can't connect my S311 bluetooth speaker

    Can't select paired bluetooth speaker as sound output (Windows 10)

    I just got a new bluetooth speaker, an Urbanears Stammen (concrete grey)

    I can connect to it from my phone, using Bluetooth, and play back sound no problem. But I can't get my Windows 10 laptop (Dell XPS 15) to use it as a playback device.

    I can connect and pair to it no problem, as you see in the screenshot below


    i can't connect my S311 bluetooth speaker ehlZX.png


    It also shows up under bluetooth in the device manager. It's not listed under "Audio inputs and outputs", which I thought it should be, but I can see it under "Sound, video and game controllers".


    i can't connect my S311 bluetooth speaker d4Fvh.png


    But I can't select it as a playback device i can't connect my S311 bluetooth speaker :(


    i can't connect my S311 bluetooth speaker DNCNI.png


    I found this relevant superuser question: Windows 10 computer paired w/ bluetooth speaker, but doesn't send music to speaker

    And I tried the suggested steps listed there, but nothing helped i can't connect my S311 bluetooth speaker :(

    Any further ideas I could try?
     
    Tobbe, Dec 27, 2019
    #4
Thema:

i can't connect my S311 bluetooth speaker

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