Windows 10: I can't continue my laptop reset because ir appears an error

When i esse trying to factory reset my hp laptop, i shut it down and then when i Turn it on again this error appears:image inserted.What should i do?I already tryed to shut it down again and Turn it on but doesnt works.

:)

 

N-95 IR Modem Connectivity

I'm trying to connect my Dell Latitude D600 Laptop running Windows Xp (SP2) to the network over an IR link with the N-95 built in IR Modem.

Laptop shows;

Error 770: The remote computer rejected the connection attempt.

N-96 shows;

Connecting via Infrared

The laptop does detect the N-95 in range (IR). File transfers are succesfull, but no odem connectivity!

Any suggestions would be appreciated.

Thx.

 

Laptop continues reboots

Many thanks for your help, but unfortunately no luck yet :-(. Apologies for the responses– as I hopefully mentioned as I’m now very slow!
CaledonKen
We tried the vendor but they wanted ~£70 to try to fix which we refused. They have suggested ideas but none helped.
I’ve managed to work out the laptop:Acer Aspire One AO1-131-C726 Notebook (Blue/White): Amazon.co.uk: Computers & Accessories. Hope this helps? Thanks!
I would be really happy to do the re-install, but I’m struggling for the Windows 10software license (as Windows won’t boot). I’m not certain if the attached picture if the Windows 10 license? I suspect my best hope is if the windows license is on the picture?
cottonball
Thanks for the ideas!
I tried Alt & F10 as you suggested: which helps a bit. I get the Windows option“Troubleshoot” option. We then get “Reset” or “Advanced”.
“Reset” would be the ideal! I select “Remove everything” , then either “Just remove my files” or “Clear the drive fully” (which I select). “Reset” then confirmed.
After about ~1 hour (which looks it should be working with the “acer” name followedby “Resetting this PC XX%”), the message says “Reset this PC.There is a problem which resetting your PC”…
So this does it again – i.e.:
1. "Acer explore beyond limits" for ~1 min.
2. The screen is on but no words for ~1 min.
3. The screen is off.
4. Back to reboots.
Repeat.
Ahhhhh! :-(


I also tried your suggestion
“ try shutting down the computer pressing the Power button. You may have to press it for 15-20 seconds until it eventually shuts down.
Now, press the Power button to turn on the PC, and, just as Windows startsto load (round dots rotating), press and hold the power button down until it turns off.”
I’ve tried the steps, I can’t get Windows to start at all?
Any ideas would be really appreciated.
(Sorry if the words in this response aren’t that quite right, I’m slowly re-learningafter my stroke).

 

How to troubleshoot an error that appears only at Restart or Sign out?

I get an error pop-up error message not every, but almost every time I Restart or Sign out. It's the screen with blue background and on top of Restart or Sign out text an error window says:

Explorer.exe - Application error. The instruction at 0x000… referenced memory at 0x000... The memory could not be written.

Sometimes the error code is just zeros, sometimes random numbers. I have tried so much already to troubleshoot this. For example these did not help in any way:

• MemTest86+ (no problems)
• Disabling any Services, Autoruns/ShellExView entries
• Low resolution mode
• BIOS settings are fine, no overclocking etc.
• DISM.exe and sfc
• etc.

However, these do make the error go away:

• End process for explorer.exe before Restart or Sign out
• Safe Mode
• Creating a new user profile (almost the same as clean installing Windows, many full days of work)
• Uninstalling NVIDIA graphics driver (then the card is unusable, of course)
• Disabling Device Manager / Display Adapters / NVIDIA GeForce GTX 1080

I already contacted NVIDIA and the graphics driver is not the culprit. Something has gone wrong with the user profile as the same driver works just fine in a new profile (and there's nothing wrong with the driver anyway, it's just the Restart or Sign out process that has a problem).

What can I do to fix this? One useful thing would be to have a step-by-step procedure for the Sign out. So that it'd ask before continuing to the next step and list what it's doing. Or if I could just disable whatever it does when the error appears.