Windows 10: I can't do anything in the troubleshoot menu!

I want to use the options in the blue troubleshoot menu where you can reset your pc, use startup settings and startup repair, etc. however I can't do anything due to my password being "incorrect" when I know its correct. I can't log into the account in the blue troubleshoot menu. I reset the password and still doesn't work. I don't know what to do and I'm overly irritated considering I have been trying to fix my computer for about 5-6 hours now. This is my last resort and if I can't find help. Then I'm out of a computer. I uploaded an image to see if anyone can help me with the issue.

:)

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

Feature suggestion: Add right-click menu

Suggestion: Please add a Windows 7 Jump-List and/or right-click menu to the GPU-Z icon in the Windows taskbar. Possible menus in it would be "Exit" and "About GPU-Z...".
Maybe also "Switch to tab 1/Switch to tab 2/Switch to videocard 1/Switch to videocard 2" too.
Examples of programs that have such menus are ICQ, Skype, AIM.

NOTE: It seems for a right-click menu, Windows 7 is not needed - it works on WinXP and Vista too.
But even a Windows 7 Jump-list may be good enough.
What do you think?

 

Lost my Start Menu on Win 10 laptop

Hi Sherry,

To troubleshoot your concern, we suggest that you perform the steps in the support article below:

• Troubleshoot problems opening the Start menu or Cortana.
  

Let us know if you need further help.

Regards.