Windows 10: I can't//don't know how to update driver

Discus and support I can't//don't know how to update driver in Windows 10 Drivers and Hardware to solve the problem; Hey so I am currently trying to update my computer so that I can play sims 4 but my graphics card isn't good enough and needs to be updated. I don't... Discussion in 'Windows 10 Drivers and Hardware' started by Helpme12, Jul 22, 2017.

  1. Helpme12 Win User

    I can't//don't know how to update driver


    Hey so I am currently trying to update my computer so that I can play sims 4 but my graphics card isn't good enough and needs to be updated. I don't know how to though.

    My os is: Windows 10 64 bit
    My current graphics card is: intel (r) Q35 Express chipset family
    Everything else on my computer is fine to play the game.

    I've tried doing the settings, device manager, update drivers etc etc route but it didn't help as it didn't really update anything. I then looked on the intel website for drivers. It came up with 'intel graphics media accelerator driver for windows 7' and in the description it said 'this is valid for intel Q35 express chipset' which is mine. My problem is that I'm on windows 10 but this accelerater is for win 7 so it will be incompatible. There are no other versions for 10 and so I'm not sure what to do. Can someone help me please?

    :)
     
    Helpme12, Jul 22, 2017
    #1

  2. Critical Structure Corruption

    Intel has stopped supporting this driver. Changed Intel Matrix Storage Manager to Intel® Rapid Storage Technology .

    I don't how I can use device manager to remove it (can't find) and how to update it (don't know which one?)

    I can see iaStor.sys under system32\driver dated 2012. Can you let me know how do to?
     
    Bob_Ontario, Jul 22, 2017
    #2
  3. to-know Win User
    Win 10 Pro : Cannot copy,delete or rename files with Acronis extension xxx.tib need permission , error code 0X80070057

    Hello Ugo and thanks for your quick response.

    Now I have fixed the problem and it have nothing to do with the latest Microsoft updates in March. !!

    The main problem was that I have performed at the same time period an update for the Acronis true Image 2018 program. There is also a service called
    Active Protection and I had disabled it before. But after that update it was automatically activated !! That was very bad therefore I run in this problems. You have no rights to handle the files with the xxx.tib extension ( wrong parameter,
    0X80070057 and so on )

    Chris
     
    to-know, Jul 22, 2017
    #3
  4. CmmTch Win User

    I can't//don't know how to update driver

    Welcome to tenforums Helpme12 *Smile

    There is a possibility your graphics card won't support the game. Some earlier hardware isn't listed as supporting W10, that doesn't mean it won't, just that it wasn't tested for W10. Updating drivers might be a fix, maybe not. After you fill out your system specs we'll be better able to help you with finding your graphic card drivers if any are available.

    System Specs - Fill in at Ten Forums Windows 10 General Tips Tutorials

    edit: I looked around a bit using Google, Intel's website shows 'discontinued' and doesn't have anything available more recent than 2009-2010 for XP, Vista, and Win7. You might be out of luck as far as updating the driver, looks like you're going to have to upgrade the graphics card. Before you do anything wait and see if somebody else posts a better solution.
     
    CmmTch, Jul 23, 2017
    #4
  5. CmmTch Win User
    Bad news, looked through some previous topics here at tenforums. See the quote below, it is reply #6 in this topic Black Screen after login- Intel Q35 - Windows 10 Forums The topic is 661 days old, but still relevant to your question

    Your results may be different, but it doesn't look good.
     
    CmmTch, Jul 23, 2017
    #5
  6. Helpme12 Win User
    Hey, thanks. So is there no way that i can play this game. The thread you posted has a similar problem but i can access all of that etc. On it they posted this:
    Microsoft Update Catalog
     
    Helpme12, Jul 23, 2017
    #6
  7. spunk Win User
    Does your Graphics card meet the minimum requirements got the game? ? If not, then NO, it will not work.
     
    spunk, Apr 5, 2018
    #7
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I can't//don't know how to update driver

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