Windows 10: I can't download anything from the Microsoft Store. Why is it broken in a brand new...

I just purchased a new Desktop PC from MSI with Windows 11 and I'm trying to configure an Acer Mixed Reality VR headset, as soon as its plugged in it says it needs the Mixed reality Portal app. Clicking yes opens up Microsoft's Store app but clicking get result in nothing and an eventual popup that say something happened on our end, waiting a bit might help... OK i have waited a week at this point and despite following all existing guides online in the interim to get it fixed nothing works. I tried: Reinstalling windows 11.Updating everything on the PC to the latest versions including windows

:)

 

Microsoft Store Broken

My build is 19044.1288 (preview builds are not applied).

As you can see:



- the Store is fine.

Here's my recent update history:




Suggest you review yours and consider uninstalling any preview updates, for example, if indeed the problem is caused by one.

You can then install updates in turn - the Control Panel, Program and Features view is most helpful there - and see if the Store works again.

 

How can I free up space taken up by an incomplete Microsoft Store download?

Found the solution. Steps I used to fix this:

1. Open the C:\Program Files\WindowsApps folder, which is where the Windows Store puts its downloads. The WindowsApps folder isn't permissioned to normal users, so this has to be done using some utility that's being run as administrator (either a command prompt window, or some other file manager like 7zip; h/t ManSamVampire for the 7zip suggestion). DO NOT assign ownership of the WindowsApps folder to your own user account to gain access to it, as doing so will cause major problems and can't be easily undone (h/t Ramhound's answer for this warning).
   
2. Sort the subfolders inside WindowsApps by the date they were last modified; this will let you easily find the folders that have recently had new stuff put into them.
   
3. In my case, the offending subfolder was called MSIXVC, which is apparently a type of installer used by the Windows Store. Inside, I had an anomalous 37GB file created last night with no file extension, called "8BBF2763-A1C6-4F1B-96CA-B79DD5FDA4EE". Given that this file was enormous, created at the right time, and in a subfolder suggesting it was an installer, I concluded that this was the droid I was looking for.
   
4. From within your run-as-administrator utility, delete the offending file. I deleted the ginormous, bafflingly-named file from the MSIXVC folder, and lo and behold I had all my disk space back!
   

Now redownloading and installing Outer Worlds. This time I'll know better than to turn off my computer partway through.

 

I cannot download Sea of Thieves on PC from microsoft store.

Hi Christopher,



If you’re having issues with downloading from Microsoft Store, it can be due to system conflicts or broken system components. In line with this, can you confirm if you’re unable to download it neither in the
Microsoft Store app nor through Microsoft.com using a web browser?

Meanwhile, if you’re using the Microsoft Store app, I suggest that you run the
Windows App troubleshooter to resolve this issue. Here are the steps:

• Right-click the Start button.
• Click Settings.
• Click Update & Security.
• Click Troubleshoot.
• Look for Windows Store Apps.
• Click Run the troubleshooter.

You can also download the troubleshooter here.

Feel free to response with the outcome.