Windows 10: I can't download the HP Smart app

Discus and support I can't download the HP Smart app in Windows 10 Software and Apps to solve the problem; Hi! I uninstalled the HP Smart app but when I tried to install it again, it keeps on getting an error and it won't let me download the app. I tried all... Discussion in 'Windows 10 Software and Apps' started by ashc98, Jan 6, 2024.

  1. ASHC98
    ashc98 Win User

    I can't download the HP Smart app


    Hi! I uninstalled the HP Smart app but when I tried to install it again, it keeps on getting an error and it won't let me download the app. I tried all the solutions I saw from here but it didn't work at all.

    :)
     
    ashc98, Jan 6, 2024
    #1
  2. JUNAID_A
    Junaid_A Win User

    HP SMART app - crash

    Hi Blair,

    Thank you for writing to Microsoft Community forum.

    • Were there any changes made on the computer prior to this issue?

    Meanwhile, you may try the troubleshooting steps listed in the articles listed below and check if it works:


    Regards,
     
    Junaid_A, Jan 6, 2024
    #2
  3. JOEFX
    JoeFX Win User
    Setup of HP Officejet 9015e failing because HP Smart App does not open

    Thanks for the suggestion, Denis.
    I had read that suggestion when I was reading around earlier. I went to the hp site, drivers & downloads, but could not specifically find this "full-solution" software (am I blind?). What I did find, when clicked to download, it linked me back to the HP Smart page. Possibly with the Smart App installed, it will automatically link you to it. I will go ahead, uninstall the Smart App and re-try something from the hp page. Will report back my results ASAP.

    OK -- I'm back.
    Removed the Smart App via Settings.
    Back on the hp site, downloads & drivers I found 4 things:
    1) Driver product Installation software. Looks like this installs the Smart App. No thanks.
    2) HP Universal Fax driver. Not planning on faxing much of anything, so I think not this.
    3) Firmware Update. Is this needed?
    4) HP Easy Start Printer Setup Software.

    #4 looks like the best bet here on this page. Is this correct? Is this the Full solution software you mentioned?
     
    JoeFX, Jan 6, 2024
    #3
  4. MATTHEWFINDLAY1
    MatthewFindlay1 Win User

    I can't download the HP Smart app

    HP Smart app will not download

    I need to get the HP Smart app to run my new printer but it will not download, it says starting download but nothing else is happening. I have tried restarting the computer and logging out of the Microsoft store but every time I restart and go to the store
    it says the HP App is starting download.
     
    MatthewFindlay1, Jan 6, 2024
    #4
Thema:

I can't download the HP Smart app

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