Windows 10: i can't find cellular on my pc

my pc is hp elitebook folio 9480m, I have a sim slot but I could not find cellular on network and internet setting, I have also downloaded anew mobile boardband driver, I can't still find the cellular, please help me

:)

 

Cellular Disconnected


I have a cellular modem in my Dell Precision 3520. I used it Friday without any problems at all. Today, as I'm at work, I cannot connect to AT&T's cellular network.

When I click the network icon in the system tray, it shows my cellular connection as "AT&T (HSPA)" and then reads "Disconnected" underneath it. It shows 5 bars. If I open network properties and try to troubleshoot the adapter, it gives me a SIM2 error that says I need to enter a PIN code (there is no PIN code on the SIM card, but just for troubleshooting purposes I added one, still got the same error, and then ultimately removed it again).

Things I have tried so far:

• Toggling cellular on/off
• Rebooted computer (several times)
• Uninstalled and reinstalled the driver (twice)
• System restore to the point where it was working the other day
• Ejecting the SIM card and reinserting it
• Verifying that data is turned on with my AT&T count
• Enabling/disabling PIN code
• Resetting network settings via command prompt
• Creating a new APN (with phone, NXTGENPHONE, etc.)

Any tips?

 

Cellular/SIM connection not available/disappearing

Hi,

A faulty cellular adapter is one of the possible reasons why the cellular connection is disappearing from the laptop. A disabled adapter in the Network Connections Settings can also be the cause of this issue. We suggest you to enable the cellular connection
in the Network Connections settings. You can follow the steps below:

• Press the Windows key.
• Type View Network Connections.
• Press the Enter key.
• Right-click on the cellular adapter and click Enable.

Should you need further assistance, don't hesitate to get back to us.

 

Cellular

Hello,

We understand that you want to access the internet using your cellular connection. To do so, you should have a data plan from a mobile operator. Refer to this article on how to access the

cellular settings in Windows 10.

Since the Cellular option is not showing under the Network & Internet settings, you can run the Network troubleshooter as an initial troubleshooting step. This will help diagnose and resolve common connection issues. Here's
how:

• In the search box on the taskbar, type Network troubleshooter, and then select
  Identify and repair network problems from the list of results.
• Follow the steps in the troubleshooter and see if you will be able to see
  Cellular option under the Network and Internet settings.

Feel free to let us know on how it goes for you. We'll be more than happy to assist further.