Windows 10: I can't find certain game titles in the microsoft store app like in the website

So i signed in to my xbox account on the Microsoft store and looked up titles i had on Xbox like Sea of Thieves, Forza Horizon, and so on. When i looked them up I didn't find them but I know that the Microsoft store is where you download them. So I went online to the Microsoft store website and found the titles I wanted to play. When i clicked on the they had the option of Install/Play because I already own them. When i clicked the button it transferred me to the app but the app had a larger message that said, "The thing you're looking for isn't here." Please help me understand what's wrong.

:)

 

Title bar appearing while playing a Microsoft Store game

Thank you for the update. Good thing that you posted your query on the link above. While waiting for them to reply, we recommend that you perform the troubleshooting steps below:

Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

Click here

Step 2: Check for updates for apps and games from Windows Store. To do this, you may click the link below:

Check for updates for apps and games from Microsoft Store

Step 3: Reset Xbox app settings.

• Click Start and click Settings.
• Select System.
• Select Apps & features.
• Find the Xbox app and click Advanced options.
• Click Reset. Restart your device so that the changes can take effect.

Should you need further assistance, feel free to post back.

 

Title bar appearing while playing a Microsoft Store game

Hi,

There are a lot of potential reasons why taskbar or title bar keeps on appearing while playing game. To help you resolve this concern, we need to collect more information. Kindly answer the questions below:

• When did the issue start?
• Are you having this issue with all of your games?
• What are the troubleshooting steps you have done?
• Have you tried uninstalling and reinstalling the affected game?

In the meantime, we recommend that you run the troubleshooter for Windows apps by clicking the link below. This can help remove problems with an app from Microsoft Store.

Click here

 

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