Windows 10: I can't get any disc drives to work on PC anymore?

I loaded up my computer and saw that my disc drive has disappeared from my computer so I tried a USB one but it won't work. They both show up in device manager but the have yellow exclamation points next to them. I also says code 52 and something about something about a software or something being corrupted. How do I fix this problem?

:)

 

Windows Media Player can"t detect a disc

Hi
Ginamontenegro,

Thank you for writing to Microsoft Community Forums.

Could you please help me with the below questions:

• What is the format of the Disk?
  
• Do you receive any error message when you insert the disk?
  
• Have you checked if the disk is working in any other PC?
  

I suggest you to follow the steps mentioned below:

Method 1: Starting the service.

1. Press Windows and
   R key together on your Keyboard.
2. Type Services.msc and hit enter.
3. Search for “Shell Hardware Detection".
   
4. Right click on the service, select Properties > Change Startup type to Automatic.
   
5. Click on Start to start the service > Click on Apply and Ok.
   

Method 2: Run the Inbuilt troubleshooter.

1. Click on the Settings icon from the start menu.
   
2. Click on Updates and Security> Click on Troubleshoot from the left panel of the window.
3. Click on Hardware and Devices > Click on Run the troubleshooter.
   
4. Follow the on screen instructions and check if it fixes the issue.
   

If you are able to view other discs except one, then the issue could be with the disc that you are trying to access. There could also be a possibility that the format of the media is not supported by Windows
Media Player. However, to check if the CD\DVD drive is working fine, I would suggest you to follow the steps mentioned in the article on
Your CD or DVD drive
is not recognized by Windows or other programs.


Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

 

No Drive C Disc error reapires at startup

Hi,

Thank you posting on Microsoft Community.

I would suggest you to provide some information to help you better.

• For which drive are you facing this issue?
• Did you make any changes prior to this issue?
• What error are you getting?
• Are you referring to Disc drive or Hard drive?

If it is a Drive partition of the hard drive let's try the below steps and check if it helps to resolve the issue.

• Press Start and type This PC.
• On top you can see file ribbon. Select a drive and Click on
  manage.
• Select Optimize. Select the Drive which you want to optimize.
• Click on analyze and click Optimize.
• Restart the PC and check.

Note: This might take a long time to analyze and optimize. So better keep the laptop plugged in to charger. If the laptop shuts down in between the process it may cause issues.

I would suggest you to install the pending updates logging into Microsoft account.

Keep us posted to help you better.

 

I can't figure out how to open the disc tray on my toshiba laptop

Hello,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

Kindly try the below steps and check if it helps.

• Locate the eject button near the disc tray. This button is usually directly to the left or right of the disc tray.
• Press the eject button firmly and quickly. The tray should slide open.
• Press the eject button a second time to close the disc tray.

If the above steps doesn't work try the below.

• Open This PC.
• Right click on DVD drive.
• Click on Eject to open the drive.

If this doesn't help, I suggest you to contact Toshiba support for further assistance.

Here is the link:
http://support.toshiba.com/

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.