Windows 10: I can't get code by SMS massge for my number to edit my account

Hi team

:)

 

MS Account ADD Phone Number to 'Your Info' - sms CODE not working

Hello all,

Trying to add phone number to my account info specifically under 'Your Info' tab along the top of microsoft account landing homepage.

• From there I click 'Manage your sign in email and phone number'
• then I click add phone number
• Country code +1 for Canada
• xxx-xxx-xxxx for phone number (obviously with my proper phone number which i've triple checked...several times)
• I receive SMS from microsoft with 4-digit code
• I enter the code and receive the following prompt in the same pop-up window

"That code didn't work. Check the code and try again."

**** mate? The code THEY send me doesn't work!!!

been having nothing but problems with microsoft lately...

this all started with me not being able to log into onedrive, which I also still cant do, but i'm going to investigate that further before asking for help to get as specific as with my issue as above.

Thanks,

one seriously frustrated customer

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

I cannot add my Romanian cell phone number into the Microsoft account (live.com)

Thank you for the additional information. Since you have confirmed that your phone is able to receive SMS messages from other providers and that your phone settings are not blocking texts from unknown numbers, it is possible that there might be an issue with Microsoft's SMS service.

Before we proceed with other troubleshooting steps, I suggest that you try requesting a verification code again after a few hours or even a day, as sometimes there could be delays in the SMS delivery.

If the issue persists, contact Microsoft customer support for assistance with this issue. They may have additional steps that they can recommend to resolve the issue:

1. Navigate to the following webpage: Contact Us - Microsoft Support. Next, click on the option labeled "Show expanded list of products" followed by "Can't find your product? Get help and support".
   
2. Enter the issue you are experiencing as "I am unable to receive SMS code while adding a phone number to my account" and press the Enter key on your keyboard. Afterward, click on the "Contact Support" button located at the bottom of the page.
   
3. Select the "Other Products" category, followed by "Manage account security" and click on "Confirm".
   
4. Finally, please follow the provided instructions to contact Microsoft customer support for assistance.