Windows 10: I can't get the microsoft malicious software removal toot to run a scan.

Discus and support I can't get the microsoft malicious software removal toot to run a scan. in AntiVirus, Firewalls and System Security to solve the problem; I can't get the microsoft malicious software removal toot to run a scan. It's always worked before. I ran an updated Avast antivirus scan and... Discussion in 'AntiVirus, Firewalls and System Security' started by qm2hill, Aug 16, 2018.

  1. QM2HILL
    qm2hill Win User

    I can't get the microsoft malicious software removal toot to run a scan.


    I can't get the microsoft malicious software removal toot to run a scan. It's always worked before. I ran an updated Avast antivirus scan and Malware bytes scan: they didn't find any viruses or malware. Can someone help me?

    :)
     
    qm2hill, Aug 16, 2018
    #1
  2. ANTHONY GAL
    Anthony Gal Win User

    malicious software removal tool

    Hi Alex,

    We would like to know more about the issue by answering the following questions below:

    • Have you tried to uninstall and reinstall Microsoft Windows Malicious Software Removal Tool?
    • What is the last action taken before this issue happens?

    We suggest that you check this link for more details regarding your issue:
    The Microsoft Windows Malicious Software Removal Tool (MSRT) helps remove specific, prevalent malicious software from computers that are running supported versions of Windows.

    We look forward to your response.
     
    Anthony Gal, Aug 16, 2018
    #2
  3. AXE0
    axe0 Win User
    KB890830 Windows Malicious Software Removal Tool 5.48 - May 2017


    Hi D4ni3l,

    It is not a tool like protection software, it scans and removes malware but nothing more.

    These are the different key ways from which the tool differs in comparison with protection software
    From Malicious Software Removal Tool in Windows Windows 10 Security System Tutorials
     
    axe0, Aug 16, 2018
    #3
  4. RICHARDEILER
    RichardEiler Win User

    I can't get the microsoft malicious software removal toot to run a scan.

    Malicious Software Removal Tool in Win10 Home won't run

    This is what a normal log should look like (if the tool is not being run manually).

    Microsoft Windows Malicious Software Removal Tool v5.43, December 2016 (build 5.43.13300.0)

    Started On Tue Dec 13 23:47:28 2016
    Engine: 1.1.13303.0

    Signatures: 1.233.993.0

    Run Mode: Scan Run From Windows Update
    Results Summary:

    ----------------

    No infection found.

    Successfully Submitted Heartbeat Report

    Microsoft Windows Malicious Software Removal Tool Finished On Tue Dec 13 23:48:41 2016

    Return code: 0 (0x0)
    ---------------------------------------------------------------------------------------

    Microsoft Windows Malicious Software Removal Tool v5.44, January 2017 (build 5.44.13400.0)

    Started On Wed Jan 11 00:39:49 2017
    Engine: 1.1.13303.0

    Signatures: 1.233.3409.0

    Run Mode: Scan Run From Windows Update
    Results Summary:

    ----------------

    No infection found.

    Successfully Submitted Heartbeat Report

    Microsoft Windows Malicious Software Removal Tool Finished On Wed Jan 11 00:41:05 2017

    Return code: 0 (0x0)
    ---------------------------------------------------------------------------------------

    Microsoft Windows Malicious Software Removal Tool v5.45, February 2017 (build 5.45.13501.0)

    Started On Wed Feb 22 22:58:43 2017
    Engine: 1.1.13407.0

    Signatures: 1.235.1858.0

    Run Mode: Scan Run From Windows Update
    Results Summary:

    ----------------

    No infection found.

    Successfully Submitted Heartbeat Report

    Microsoft Windows Malicious Software Removal Tool Finished On Wed Feb 22 22:59:53 2017

    Return code: 0 (0x0)
    ---------------------------------------------------------------------------------------

    Microsoft Windows Malicious Software Removal Tool v5.46, March 2017 (build 5.46.13601.0)

    Started On Tue Mar 14 15:21:37 2017
    Engine: 1.1.13504.0

    Signatures: 1.237.571.0

    Run Mode: Scan Run From Windows Update
    Results Summary:

    ----------------

    No infection found.

    Successfully Submitted MAPS Report

    Successfully Submitted Heartbeat Report

    Microsoft Windows Malicious Software Removal Tool Finished On Tue Mar 14 15:22:42 2017

    Return code: 0 (0x0)
    ---------------------------------------------------------------------------------------

    Microsoft Windows Malicious Software Removal Tool v5.47, April 2017 (build 5.47.13703.0)

    Started On Tue Apr 11 15:59:01 2017
    Engine: 1.1.13601.0

    Signatures: 1.239.313.0

    Run Mode: Scan Run From Windows Update
    Results Summary:

    ----------------

    No infection found.

    Successfully Submitted Heartbeat Report

    Microsoft Windows Malicious Software Removal Tool Finished On Tue Apr 11 15:59:57 2017

    Return code: 0 (0x0)
    ---------------------------------------------------------------------------------------

    Microsoft Windows Malicious Software Removal Tool v5.48, May 2017 (build 5.48.13801.0)

    Started On Tue May 09 19:32:16 2017
    Engine: 1.1.13701.0

    Signatures: 1.241.491.0

    Run Mode: Scan Run From Windows Update
    Results Summary:

    ----------------

    No infection found.

    Successfully Submitted MAPS Report

    Successfully Submitted Heartbeat Report

    Microsoft Windows Malicious Software Removal Tool Finished On Tue May 09 19:33:28 2017

    Return code: 0 (0x0)
    ---------------------------------------------------------------------------------------

    Microsoft Windows Malicious Software Removal Tool v5.48, May 2017 (build 5.48.13803.0)

    Started On Mon May 22 19:29:02 2017
    Engine: 1.1.13704.0

    Signatures: 1.243.729.0

    Run Mode: Scan Run From Windows Update

    Results Summary:

    ----------------

    No infection found.

    Successfully Submitted Heartbeat Report

    Microsoft Windows Malicious Software Removal Tool Finished On Mon May 22 19:30:14 2017

    Return code: 0 (0x0)

    ---------------------------------------------------------------------------------------

    Microsoft Windows Malicious Software Removal Tool v5.49, June 2017 (build 5.49.13902.0)

    Started On Wed Jun 14 02:22:00 2017

    Engine: 1.1.13804.0

    Signatures: 1.245.112.0

    Run Mode: Scan Run From Windows Update
    Results Summary:

    ----------------

    No infection found.

    Successfully Submitted Heartbeat Report

    Microsoft Windows Malicious Software Removal Tool Finished On Wed Jun 14 02:23:45 2017

    Return code: 0 (0x0)
     
    RichardEiler, Aug 16, 2018
    #4
Thema:

I can't get the microsoft malicious software removal toot to run a scan.

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