Windows 10: I can't go to Google or any website. My internet connection is good

BestI cannot go to the Google website or any website even if my internet connection is good. I call the DODO services provider. They are trying they are best to help me still same.

:)

 

Unable to connect to Google servers

There are cases that web content are blocked due to proxy server settings. We suggest that you remove the check mark on the the proxy server box, follow the steps below:

• Type Internet Options in the Ask me anything bar.
• Click on Connections tab.
• Click on LAN settings.
• Remove check in Proxy server box.
  

Once done, access your Google apps and check if issue persist.

Send your post to keep us updated on how the steps goes.

 

W10 can connect to wider internet but cannot access web pages

I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy. I have tried the following:

1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
4. I am using Windows Defender and have:
   1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
   2. Turned off the Firewall and tried again - no connection

My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender) So - any suggestions?

 

google services

Hello,

The best that we could suggest that you can try is to check if you are using a proxy to connect to the internet. If so, try to disable the proxy connection and check if it helps. Here are the steps:

• Click the "Gear" icon at the top right corner in Internet Explorer.
• Click the "Tools" button, and then click "Internet Options".
• Click the "Connections" tab, and then click "LAN settings".
• Uncheck the "Use a proxy server for your LAN" box.
• Click "OK".

If the issue persist, please do reach out to Google support for more troubleshooting steps, and also so they can check and assess your account .

Let us know if you need further assistance.