Windows 10: I can't hold these 3 keys.

I've noticed that I can't hold my left shift key, left caps lock key and tab key but instead it would act like an auto clicker on it for some reason. It's really hard to type uppercase character that use right hand to press now. How do i fix this problem?

:)

 

Surface Pro 3 Windows key not working

Hi,

Thank you for writing us back.

Are you using docking station?

I would suggest you to go through the below steps:

Steps: Try to run the Hardware and device troubleshooter:

• 
  Press Windows key+X.
  
• 
  Click on Control Panel.
  
• 
  Click on Troubleshooting.
  
• 
  On the left pane, click on view all.
  
• 
  From the list, double click on hardware and devices and run the troubleshooter and check what it shows.
  

Please post back with the status of the issue and we will be glad to assist you further.

 

When i press a key, and press the second key while holding down the first key, the second key doesnt work, it happens only in w,e ,;,' and up and left arrow keys

Hi,

Yes reinstalling will resolve the issue, I suggest you follow the below to uninstall the keyboard and reinstall it.

Step 1:

Go to search box next to Windows icon and type Device Manager

Step 2:

Under Device Manager expand Keyboard

Step 3:

Right-click on listed devices one by one and select Properties

Step 4:

Select the Drivers tab

Step 5:

Click on Uninstall Device

Step 6:

Repeat step 3 to 5 for all listed devices under Keyboards

Step 7:

Restart PC and Windows will automatically install the drivers for keyboard

Step 8:

Verify

Let me know the status after performing the above.

Regards

Shuaib

Independent Advisor

 

Cant press and hold keys

Hi Hamish,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

• Are you using a Desktop Computer or a Laptop?
• Since when are you facing this issue?
• Have you made any changes to the system prior to this issue?
• Is this issue specific to any functionalities?
• Have you updated the latest keyboard driver?

I suggest you to try the below methods and check if it helps.

Method 1: Update Keyboard driver.

Follow the steps to update the Keyboard drivers:

1. Press Windows key + X key and click Device Manager.

2. Expand the Keyboard.

3. Right-click on the Keyboard driver and click on Update driver software.

4. Restart the computer and check.

Method 2: Try Uninstalling and then reinstalling the keyboard drivers.


Follow the steps below:

1. Press Windows key + X key and click Device Manager.

2. Expand the Keyboard.

3. Right-click the keyboard driver and click
Uninstall.

4. Restart the computer, let Windows detect the driver and install by itself.

Method 3:

If the issue still persists, I suggest you to install the latest keyboard driver in a compatibility mode and check if it works.Follow the steps below:

a. Download the latest driver from the manufacturer’s website.

b. Right-click on the driver setup file and click on ‘properties’.

c. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’
and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation.

Once this is done, restart the computer and check if the issue persists.

Hope this helps. If you face any issues with Windows, do get back to us. We will be happy to assist you.

Thank You.