Windows 10: I can’t import to pc

I need to upload a video to my computer but the photos app says there isn’t any connected devices to import from and I’m not getting a notification asking to trust the computer

:)

 

Importing photos

Hi Susie,

Is the phone not recognized or is it not importing the pictures automatically?

Is Nokia PC suite installed in your PC? Is that not recognizing the phone as well?

I would suggest you to open device manager and check if the device is listed in the device manager. Right click on the start button and click on Device manager. Check if the device is listed there . If it is listed, right click on the entry and click update
driver. If the device is not listed, check if the device is listed under other categories. I would also suggest you to click on the 'View' menu button and click on "show hidden devices' and check if you find any entries related to your phone. Try these steps
and let us know the results for further assistance.

 

Importing from iphone to windows 10 Pc

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties as you are unable to import pictures from your iPhone to the PC using Photos app. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Windows 10 Version and Build installed? (Type
  winver in Windows search/Run command)
  
• What is the version of Photos app installed on the PC?
  

• Were you able to import photos before using Photos app on the PC?

Meanwhile, we would suggest you to perform these steps and check.



Step 1: Reset Photos App

1. Press Windows + I
   key to open Windows Settings.
   
2. Click on Apps and select
   Apps & feature from the left pane.
   
3. Scroll and look for the Photos app.
   
4. Select the app and click on
   Advanced option.
   
5. Click on Reset and once you see a
   tick mark, then relaunch and check.
   

Step 2:
Uninstall app using Power shell command

1. Press Windows + X key and select
   Windows PowerShell (Admin).
   
2. Copy and paste this command, then press enter:
   Get-AppxPackage *Microsoft.Windows.Photos* | Remove-AppxPackage
   
3. Close the PowerShell command and restart the PC.
   

1. Reinstall the Photos app from Microsoft Store and
   check.

Step 3: New User account

If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to
create a local user or administrator account in Windows 10.



You may also refer these articles for additional help:

Fix problems with apps from Microsoft Store

Transfer photos and videos from your iPhone, iPad, or iPod touch

Transfer photos from an iPhone or Android phone to your
PC



If the issue still persist, I suggest you to leave a
Feedback for this issue
and provide us the Feedback Hub link so that our developer team can look into this issue.



Steps to share the Feedback Hub link:

1. After submitting the feedback on Feedback Hub, go to the Feedback section of the app.
2. Select the My feedback tab to see your feedback.
3. Select the feedback and then click Share.
4. Once you click on share, a link will be generated like https://aka.ms/*****.
5. Click on Copy link and then paste the link in your reply to this message.

Regards,



Aditya Roy

Microsoft Community – Moderator

 

PC Build Steps

Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval

• Install system in case
  • Remember to connect SSD and optical to same SATA ports on motherboard
• Turn on PC
• setup HDD
• run blend test in prime95 for 30-60 min
  • run realtemp at the same time

• While in Prime95 test
  • if CPU goes above 70c in RealTemp, I have a leaky CPU
  • if my system locks up or blue screens, there is an instability in the system somewhere
  • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!

What do you guys think??