Windows 10: I can't install apps and games from Microsoft store

I can't install Minecraft dungeons from the Microsoft store which i purchase it some days before. It os showing error when i clicked on show details it wait a few minutes and try again it continues for 3 some one please help me

:)

 

microsoft app store

How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.

 

Apps won't install in Microsoft Store

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are unable to install apps in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• Do you have any non-Microsoft antivirus program installed?
  
• Does this issue occur for all apps from the store?
  
• What is the date and time on the PC and ensure it is correct?

Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the app.



Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the
Run dialog box, type wsreset.exe, and then select OK.



Note:
A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.



Step 2: Run the Windows Store Apps Troubleshooter: Select the
Start button, and then select Settings>Update & Security
> Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.



Step 3: Refer the troubleshooting steps and mentioned
in this article: Fix problems with apps from Microsoft
Store



Step 4: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game.



Step 5: If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to
create a local user or administrator account in Windows 10.



Regards,

Aditya Roy

Microsoft Community – Moderator

 

Minecraft installation in Microsoft store

Hi,

Thank you for writing to Microsoft Community Forums.

We understand your concern as you are unable to install Minecraft in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  

• Do you have any non-Microsoft antivirus program installed?
  
• Does this issue occur for all games & apps from the store?
  

• What is the date and time on the PC and ensure it is correct?
• Do you get any error message or code?

Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the game.

Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the
Run dialog box, type wsreset.exe, and then select OK.

Note:
A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

Step 2: Run the Windows Store Apps Troubleshooter: Select the
Start button, and then select Settings>Update & Security
> Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

Step 3: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game.

Step 4: If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to

create a local user or administrator account in Windows 10.

Regards,

Aditya Roy

Microsoft Community – Moderator