Windows 10: i cant install Minecraft Windows 10 Edition

My buy history already says I have purchased Minecraft with the code from the java edition, but i can't install it.

:)

 

Windows 10: Issues with redeeming code for Minecraft Beta Edition.

Hi,



I realize the inconvenience you are experiencing with
redeeming a code for Minecraft Beta Edition app on Windows 10.

The issue could occur if the code is not redeemed properly or it is already redeemed.



To assist you better, please provide us the information below:

• When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

http://windows.microsoft.com/en-us/windows/learn-gift-card



Please get back to us with an update on issue with redeeming code for
Minecraft Beta Edition app, we will be happy to help.



Thank you.

 

Minecraft beta edition

Hi Diane,

I realize that you are facing issues with the game Minecraft beta edition. I will try to help you with this issue.

Please answer these questions to get more clarity on this issue:

• 
  Did you make any changes to the PC prior to this issue?
  
• 
  When you say “can't play with friends online”, do you get any error message?
  
• 
  Is the issue specific to this game?
  
• 
  Which browser are you using on the PC?
  

Suggest you to refer to this article to check if that helps.

Minecraft: Windows 10 Edition Beta FAQ: http://support.xbox.com/en-US/games...ion-beta-faq#8e117fb0763941ca9a388ee8162ad65b

Keep us informed to help you further.

Thank you.

 

minecraft windows 10 edition. windows store.

Hi,

If you already played Minecraft from its previous PC or Mac version (running Java), you will be eligible to download Minecraft: Windows 10 edition for free. Normally, you'll be able to download the full version right after you redeem the Minecraft: Windows
10 Beta code to your Windows 10 computer. In your case, there's a possibility it doesn't detect the beta code that you redeemed. We recommend that you reset the Windows Store to clear the store cache on your computer by performing the following steps:

• Press  Windows key + X on your keyboard. 
• Click on Command prompt (Admin).
• Type wsreset.exe, and then hit Enter.
• Restart your computer and reinstall the game.

To know more about Minecraft: Windows 10 edition, you may refer to this link.

Let us know if the solution works for you.