Windows 10: I can't install my TurboTax CD, Says I have 0 bytes available. Is that why? What can I do?

I can't install my CD Turbo Tax. It just display a big red check mark with "0 bytes available" written underneath. Does that mean it won't work because I need to free up space somewhere? How di I do this?

:)

 

Weird pricing for TurboTAX 2018


So I need to buy TurboTAX Premier. Amazon lists the download for $70, but the CD with free shipping for only $55. Same on NewEgg. So I bought the CD from NewEgg. Duh.*Party Delivered in only four days.

Anyone care to speculate on this pricing, which seems upside down to me.

 

Unable to load Turbotax on newly installed Windows 10

Have you checked the TurboTax site to make sure that version you have on the CD is compatible with Windows 10? It will be listed there. They will also have info if any other TurboTax customer has ever encountered the same issue.

Another thing you can try out: open File Explorer, go to the "This PC" section. Find your CD drive icon (it may have a TurboTax logo on it while the CD is in) and right-click and choose "Open" (so that it doesn't try to run the setup program yet). Find
the actual setup file icon, right-click, and choose "Troubleshoot compatibility" from the menu.

Many times, this is all it takes. I recorded a demo about doing this, it's only a 45-second video if you want to take a look. It says Windows 8, but the steps are 100% identical in Windows 10 too (and 7 for that matter). Here's a link:

 

Installing TurboTax 2018

When installing TurboTax 2018, I get a Disply box saying:

"Warning 1909. Could not create shortcut TurboTax Canada 2018.Ink. Verify that the destination folder exists and that you can access it". then there is a box with "OK" to be clicked in order to continue. the program then installs and seems to work, except
for the following:

The program is supposed to create this folder and write to it, but it doesn't do it. The shortcut also isn't created and when the program is run, nothing can be saved.

The same thing happened last year when I installed TurboTax, but I forget how I corrected the problem.

Any suggestions?