Windows 10: I can't log into Microsoft services such as the store or Minecraft launcher

If I attempt to login into Minecraft launcher, I click on "Microsoft Login" then a window pops up that says Xbox, and Infront of it a grey window appears neither of the windows contain anything and then after a few seconds they vanish. The Store is similar with the Grey Box, I got a error message that said something to do with live which shouldn't be necessary for java edition or signing into Microsoft store.

:)

 

Problem with the minecraft launcher.

Hi mineblokkies，

Welcome to Microsoft Community.

There are many reasons why you can't log in to Minecraft Launcher, but all of them are due to Microsoft Store and related services. I will provide several methods to try to solve this problem, please refer to the following steps for operation:

• Clear the cache on Microsoft Store.
  

1. Press the Windows logo key + R, type wsreset.exe, and select OK.
   
2. After a few seconds a blank command prompt window will appear, which will disappear after about ten seconds and the Microsoft Store will open automatically.This means the cache was cleared successfully.
   

• Make sure you're using the Microsoft Store Install Service.
  

1. Services.msc can be found by pressing Windows Key + S and typing services.msc.
   
2. Locate and double-click the Microsoft Store Install Service; if the status is Running, right-click it and select Restart.
   
3. Change it to Automatic if it's disabled, then click Start and OK.
   

• Reinstall the Microsoft Store app
  

1. Press Windows key + X
   
   Click and Run Windows PowerShell(run as Administrator)Copy and paste the command below then hit Enter:
   
   

• Reinstall the Minecraft Launcher
  

1. Click Start >Settings >Apps，find "Minecraft Launcher" in all apps.
   
2. Click on the "Minecraft Launcher" Advanced options >Uninstall the application.
   
3. Open the Microsoft Store, search for "Minecraft Launcher", download and install it again, and log in to your account to see if it works.
   

There are many steps, please try them all. Your patience and cooperation are highly appreciated.

Best Regards,

Manson | Microsoft Community Support Specialist

 

Issue signing into Microsoft account on Xbox app and Minecraft launcher

Hi Ekqo,

Welcome to Microsoft Community.

Your account can be logged in on the official website and Microsoft Store, which means that it is completely fine to log in to the service and account.

You can flow these steps to try solve the issue:

1. Click search on the taskbar, type "services", and click to open the Service App in the search results.
   
2. Search for the services starting with Xbox in the Service list, and make sure they are all enabled.
   
3. Then, please reopen the Xbox app and the Minecraft launcher, and click Login to see if you can enter the account password to log in successfully.
   

Please let us know if this works.

Best Regards，

Manson | Microsoft Community Support Specialist

 

Gaming Services and the Minecraft Launcher Will Not Install

Error code: 0x80070490

Device: Brand new Acer Nitro 17.

I'm trying to install the Minecraft Launcher. When I click install and go to the Library page of the Windows Store I see it's trying to install both the MC Launcher and also Gaming Services. Both fail to install and give the above error code.

Things I've tried:
1) Windows Update - I've installed all updates, including optional updates.

2) Resetting the Gaming Services app via the Apps menu. Gaming Services IS NOT IN THE LIST.

3) Resetting the Windows Store per this suggestion (Redirecting)

4) wsreset.exe

While resetting the Windows Store I get a number of errors. I've pasted the results of step 2.3 here: Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could - Pastebin.com

While resetting the Windows Store and reinstalling Gaming Services (step 3.2 and 3.3 in the suggestion above)
Remove-Item : Cannot find path 'HKLM:\System\CurrentControlSet\Services\GamingServices' because it does not exist.

At line:1 char:1

+ Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServ ...

+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

+ CategoryInfo : ObjectNotFound: (HKLM:\System\Cu...\GamingServices:String) [Remove-Item], ItemNotFoundEx

ception

+ FullyQualifiedErrorId : PathNotFound,Microsoft.PowerShell.Commands.RemoveItemCommand

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