Windows 10: I can't login into windows. Can't reset or use command prompt

Discus and support I can't login into windows. Can't reset or use command prompt in Windows Hello & Lockscreen to solve the problem; The sign in page won't appear. I tired doing a startup repair but its giving me an error. D:\windows\system32\logfiles\Srt\SrtTrail.txt I tired to... Discussion in 'Windows Hello & Lockscreen' started by HazLil, Aug 25, 2020.

  1. HazLil Win User

    I can't login into windows. Can't reset or use command prompt


    The sign in page won't appear. I tired doing a startup repair but its giving me an error. D:\windows\system32\logfiles\Srt\SrtTrail.txt


    I tired to reset and use command prompt and it's asking me for my password. I'm typing the correct password but it's still coming incorrect. I tired earlier versions of my Microsoft password but it's still the same.

    :)
     
    HazLil, Aug 25, 2020
    #1
  2. zbook Win User

    Volume Mute Light won´t change color

    Which steps did you perform? Was this from a clean boot?
    Open administrative command prompt and type or copy and paste this command: shutdown /r /o /f /t 00
    It will boot to the recovery options or windows advanced troubleshooting menu.
    Click troubleshooting and click reset this computer. You will be saving files. Applications and programs will be removed. Windows will be reinstalled.
    Enter your windows logon password.
    You will see getting things ready with rotating dots.
    Click resetting this PC.
    It will then display the HP logo with resetting this PC with rotating dots and a percentage.
     
    zbook, Aug 25, 2020
    #2
  3. topgundcp Win User
    How does Windows boot to advanced recovery option e.g. command prompt?

    - that gives me a 454 'Unexpected error' This tells me that the BCD is partially corrupted.

    The commands: shutdown.exe /r /o /f /t 00
    or: %SystemRoot%\System32\Cmd.exe /c reagentc /boottore&shutdown /r /f /t 00
    should boot into Recovery if everything is configured correctly.
    FYI, If Windows is configured correctly:
    1. If Reagentc is disabled, you still can get into Recovery but with limited options.
    2. If Reagentc is enabled, you'll get all options.
    3. If you boot Windows using Recovery USB stick, You'll get into Recovery with couple of options missing.

    Here's my suggestion if you want to try:
    OPTION 1: Will save the trouble of re-install Windows.

    1. Download the image of my first 3 partitions (450MB Recovery, 100 MB EFI partition, and 16MB unformatted primary)
      EFI_Boot-00-00.7z - Google Drive
    2. Run Macrium and restore the image from step 1, overwriting your existing 1st three partitions, leaving C alone.
    3. Delete the 490MB Recovery partition.
    4. From Macrium, run fix boot problems.
    5. Reboot. Open Admin command prompt then run Reagentc /info to make sure that it is enabled. If not, enable it.
      if failed to enable, reboot and try again.
    OPTION 2: Assuming you've already had Windows backup with Macrium.

    1. Wipe out the first 5 parttiions. (450MB, 100MB, 16MB, C Drive, 480MB)
    2. Fresh install Windows 10
    3. Restore C drive from backup image, run fix boot problems
    4. repeat step 5 from OPTION 1 above.
     
    topgundcp, Aug 25, 2020
    #3
  4. cwtech Win User

    I can't login into windows. Can't reset or use command prompt

    command prompt will not open in safe mode with command prompt

    Would I just follow the same steps within safe mode after hooking up to the other system?
     
    cwtech, Aug 25, 2020
    #4
Thema:

I can't login into windows. Can't reset or use command prompt

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