Windows 10: I can't open family safety anymore. TraceID: I/Y9AfbGz0GdA/r3.9.78

Hi, I can't open family safety anymore. Can you help please?Message d'erreur: un problème s'est produit de notre côté, veuillez patienter.Cela ne fonctionne toujours pas.

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i cannot add new family member to safety family TraceID: uN6WMh6IHk+vESwM.6.340

i cannot add new family member to safety family TraceID: uN6WMh6IHk+vESwM.6.340

 

Unable to block youtube using family safety

Hi,

Thank you for updating with the status of the issue and apologies for the delay in responding.

This issue could have occurred due to these reasons:

• 
  Incorrect Family Safety settings.
  
• 
  Web filtering is not setup correctly.
  

Remove and try to re-add the site in the block list and check.

Try the steps listed here:

Method 1:

I suggest you to refer the article and check if you have setup web filtering correctly or not.

How do I prevent my child from seeing certain websites or chatting online?

Filter apps and games with Microsoft Edge - Microsoft Support

Method 2:

If the issue persists, I suggest you to refresh Family Safety filter and check if it helps.

How do I refresh the Family Safety Filter?

http://windows.microsoft.com/en-US/windows-live/family-safety-filter-faq

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

Thank You.